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United States
Complaint management
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Grégoire, Yany
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Joireman, Jeff
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Legoux, Renaud
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Arthurs, Jonathan D.
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Rasoulian, Shahin
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Seifert, Deborah L.
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Sweeney, John T.
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Sénécal, Sylvain
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
1
GfK marketing intelligence review : Marketingforschung für die Praxis
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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When your best customers become your worst enemies : does time really heal all wounds?
Grégoire, Yany
;
Tripp, Thomas M.
;
Legoux, Renaud
- In:
GfK marketing intelligence review : Marketingforschung …
3
(
2011
)
1
,
pp. 26-35
Persistent link: https://www.econbiz.de/10009007733
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2
Consumer animosity in the global value chain : the effect of international production shifts on willingness to purchase hybrid products
Funk, Charles A.
;
Arthurs, Jonathan D.
;
Treviño, Len J.
; …
- In:
Journal of international business studies : JIBS ; an …
41
(
2010
)
4
,
pp. 639-651
Persistent link: https://www.econbiz.de/10003982427
Saved in:
3
The influence of organizational justice on accountant whistleblowing
Seifert, Deborah L.
;
Sweeney, John T.
;
Joireman, Jeff
; …
- In:
Accounting, organizations and society : an …
35
(
2010
)
7
,
pp. 707-717
Persistent link: https://www.econbiz.de/10008758430
Saved in:
4
Service crisis recovery and firm performance : insights from information breach announcements
Rasoulian, Shahin
;
Grégoire, Yany
;
Legoux, Renaud
; …
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 789-806
Persistent link: https://www.econbiz.de/10011779515
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