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~subject:"United States"
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United States
Consumer behaviour
83,181
Konsumentenverhalten
80,701
Relationship marketing
26,272
Beziehungsmarketing
25,598
Service quality
21,688
Dienstleistungsqualität
20,937
Theorie
12,108
Theory
11,912
Customer satisfaction
11,035
Kundenzufriedenheit
10,473
Brand management
8,332
Markenführung
8,284
Brand image
7,123
Markenimage
7,068
Deutschland
6,922
USA
6,873
Germany
6,564
Online-Handel
6,175
Online retailing
6,159
Social Web
5,905
Social web
5,902
Online-Marketing
5,327
Internet marketing
5,300
Electronic Commerce
4,875
Einzelhandel
4,761
Retail trade
4,721
E-commerce
4,698
Brand
4,499
Markenartikel
4,485
Marketingmanagement
4,094
Marketing management
4,074
Werbewirkung
3,728
Emotion
3,721
Advertising effects
3,689
Verbraucherverhalten
3,598
Experiment
3,573
Vertrauen
3,304
Confidence
3,282
Advertising
3,159
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Undetermined
1,224
Free
759
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Article
4,762
Book / Working Paper
1,815
Journal
11
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Article in journal
4,310
Aufsatz in Zeitschrift
4,310
Graue Literatur
1,052
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1,052
Arbeitspapier
905
Working Paper
905
Aufsatz im Buch
417
Book section
417
Hochschulschrift
196
Thesis
167
Collection of articles of several authors
86
Sammelwerk
86
Case study
70
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70
Fallstudie
70
Sammlung
70
Lehrbuch
41
Textbook
40
Aufsatzsammlung
39
Reprint
24
Conference paper
23
Konferenzbeitrag
23
Guidebook
21
Ratgeber
21
Bibliografie enthalten
20
Bibliography included
20
Konferenzschrift
20
Amtsdruckschrift
18
Government document
18
Glossar enthalten
14
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14
Systematic review
13
Übersichtsarbeit
13
Conference proceedings
9
Bibliografie
7
Statistik
6
Statistics
5
Accompanied by computer file
3
Elektronischer Datenträger als Beilage
3
Handbook
3
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English
6,468
German
105
French
13
Undetermined
8
Spanish
1
Swedish
1
Author
All
Lusk, Jayson L.
20
Hanushek, Eric Alan
19
Smith, Alan D.
18
Jang, Soocheong
17
Kolstad, Jonathan
16
Einav, Liran
15
Stavins, Joanna
15
Gruber, Jonathan
14
Han, Heesup
13
McFadden, Daniel
13
Rivkin, Steven G.
13
Schuh, Scott
13
Agarwal, Sumit
12
Mattila, Anna S.
12
Rebitzer, James B.
12
Staiger, Douglas
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Cawley, John H.
11
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Heiss, Florian
11
Nayga, Rodolfo M.
11
Allcott, Hunt
10
Dong, Diansheng
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Kumar, V.
10
Roe, Brian
10
Waldfogel, Joel
10
Baghestani, Hamid
9
Barber, Nelson
9
Bronnenberg, Bart J.
9
Chomsisengphet, Souphala
9
Dubé, Jean-Pierre
9
Grewal, Dhruv
9
Huckman, Robert S.
9
Kessler, Daniel P.
9
Lennon, Sharron J.
9
Lusardi, Annamaria
9
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National Bureau of Economic Research
75
American Marketing Association
9
IGI Global
8
USA / General Accounting Office
7
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Edward Elgar Publishing
2
Federal Reserve Bank of New York
2
Federal Reserve Bank of St. Louis
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
OECD
2
The Wharton Financial Institutions Center
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association
1
American Society for Quality
1
Arthur D. Little International Inc. <Wiesbaden>
1
Boston College / Department of Economics
1
Brookings Institution
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
Business Information Centre <Toronto>
1
CESifo GmbH
1
Cato Institute
1
Centre of Policy Studies
1
Chambre de commerce et d'industrie de Paris
1
Confederation of Britisch Industry
1
Consumer Culture Theory Conference <10., 2015, Fayetteville, Ark.>
1
Consumer Culture Theory Conference <2, 2007, Toronto>
1
Cornell University / Department of Applied Economics and Management
1
Department of Health, Education, and Welfare
1
Department of Labor
1
Dhanāgār-Heeṅ-P̱raḥdeś-Daiy
1
Ecole des hautes études commerciales <Montréal> / Institut d'économie appliquée
1
Econometrisch Instituut <Rotterdam>
1
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Working paper / National Bureau of Economic Research, Inc.
362
Journal of consumer research : JCR ; an interdisciplinary bimonthly
146
Journal of retailing and consumer services
86
Journal of business research : JBR
81
International journal of hospitality management
79
NBER working paper series
72
Psychology & marketing
67
Journal of fashion marketing and management
52
The American economic review
48
American journal of agricultural economics
43
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
40
The journal of consumer marketing
40
International journal of consumer studies
39
Journal of marketing theory and practice
38
Sport marketing quarterly : preferred journal of the Sport Marketing Association
38
American economic journal : a journal of the American Economic Association
37
The journal of services marketing
37
Services marketing quarterly
36
Journal of international consumer marketing
35
Journal of the Academy of Marketing Science
33
Journal of consumer behaviour : an international research review
32
International journal of retail & distribution management
31
The review of economics and statistics
31
Discussion paper / Centre for Economic Policy Research
30
International journal of sport management and marketing : IJSMM
29
Journal of marketing
29
Journal of sport management : the official journal of the North American Society of Sport Management
28
Applied economics
27
Health care management review : HCM review
27
Journal of advertising research
25
Journal of hospitality marketing & management
25
Journal of service research : JSR
25
Journal of travel and tourism marketing
25
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
24
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
24
Industrial marketing management : the international journal for industrial and high-tech firms
23
Journal of business ethics : JOBE
23
Journal of food products marketing
22
Economic inquiry : journal of the Western Economic Association International
20
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Source
All
ECONIS (ZBW)
6,564
USB Cologne (EcoSocSci)
12
RePEc
9
USB Cologne (business full texts)
1
EconStor
1
Other ZBW resources
1
Showing
1
-
10
of
6,588
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articles prioritized
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date (oldest first)
1
How customer voice contributes to stronger service provider relationships
Lacey, Russell
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 137-144
Persistent link: https://www.econbiz.de/10009568249
Saved in:
2
The practicable aspect of the Omni-channel retailing strategy and its impact on customer loyalty
Christoforou, Tandy
;
Melanthiou, Yioula
- In:
The synergy of business theory and practice : advancing …
,
(pp. 239-260)
.
2019
Persistent link: https://www.econbiz.de/10012105754
Saved in:
3
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Saved in:
4
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
5
The impact of service fairness perceptions on relationship quality
Clark, Melissa N.
;
Adjei, Mavis T.
;
Yancey, Donna N.
- In:
Services marketing quarterly
30
(
2009
)
3
,
pp. 287-302
Persistent link: https://www.econbiz.de/10003865583
Saved in:
6
The role of frequency of patronage and service quality of all-you-can-eat buffet restaurant : a perspective of socio-economic and demographic characteristics of African American co...
Oyewole, Philemon
- In:
International journal of hospitality management
34
(
2013
),
pp. 202-213
Persistent link: https://www.econbiz.de/10009766700
Saved in:
7
Multiattribute dimensions of service quality in the all-you-can-eat buffet restaurant industry
Oyewole, Philemon
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10009736317
Saved in:
8
Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
Saved in:
9
Perceived fairness of differential customer treatment
Mayser, Sabine
-
2011
Persistent link: https://www.econbiz.de/10009690554
Saved in:
10
Individual service providers versus the firm: where do customer loyalties lie?
Crutchfield, Tammy Neal
- In:
Services marketing quarterly
29
(
2007/08
)
2
,
pp. 19-44
Persistent link: https://www.econbiz.de/10003660761
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