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Factors determining inshopping in rural US communities : consumers' and retailers' perceptions
Mullis, Katy; Kim, Minjeong - In: International journal of retail & distribution management 39 (2011) 5, pp. 326-345
Persistent link: https://www.econbiz.de/10009155493
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Consumer-centric category management : how to increase profits by managing categories based on consumer needs
Karolefski, John (contributor); Heller, Al (contributor) - A. C. Nielsen Company <Chicago-Schaumburg, Ill.> - 2006
Persistent link: https://www.econbiz.de/10003026500
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US male generational cohorts : retail format preferences, desired retail attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.; Carpenter, Jason M. - In: Journal of retailing and consumer services 19 (2012) 6, pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
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Understanding customers' service experience : review and research propositions
Khan, Arif K.; Metri, Bhimaraya A. - In: International journal of business environment : IJBE 4 (2011) 1, pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
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Compensatory solution : can it save a company from a service failure?
Tran, Trang P.; Roswinanto, Widyarso; Yunus, Erlinda Nusron - In: Services marketing quarterly 37 (2016) 2, pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
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Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup; Kim, Wansoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 30 (2011) 3, pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
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Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.; Aali, Abdulrahman Yousef al-; Lim, … - In: Journal of global marketing 29 (2016) 1/5, pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
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The role of market devices for price and loyalty strategies in 20th century U.S. grocery stores
Hagberg, Johan; Kjellberg, Hans; Cochoy, Franck - In: Journal of macromarketing 40 (2020) 2, pp. 201-220
Persistent link: https://www.econbiz.de/10012213789
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Service attribute boundary conditions of the service climate-customer satisfaction link
Mayer, David M.; Ehrhart, Mark G.; Schneider, Benjamin - In: Academy of Management journal : AMJ 52 (2009) 5, pp. 1034-1050
Persistent link: https://www.econbiz.de/10003906506
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Does accessibility affect retail prices and competition? : an empirical application
Jiménez, Juan Luis; Perdiguero, Jordi - In: Networks and spatial economics : a journal of … 11 (2011) 4, pp. 677-699
Persistent link: https://www.econbiz.de/10009506792