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~subject:"United States"
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United States
Consumer behaviour
83,640
Konsumentenverhalten
81,190
Relationship marketing
26,375
Beziehungsmarketing
25,700
Electronic Commerce
23,451
Service quality
21,770
E-commerce
21,070
Dienstleistungsqualität
21,019
Theorie
16,886
Theory
16,530
Customer satisfaction
15,535
Kundenzufriedenheit
13,952
Online-Handel
11,460
Online retailing
11,414
Deutschland
9,717
USA
8,947
Germany
8,854
Brand management
8,567
Markenführung
8,515
Information
8,489
Social Web
8,363
Social web
8,358
Brand image
7,336
Online-Marketing
7,336
Markenimage
7,278
Internet marketing
7,258
Internet
6,828
Einzelhandel
5,682
Retail trade
5,588
Informationsverhalten
5,321
Information behaviour
5,030
Viral marketing
4,921
Virales Marketing
4,901
Experiment
4,697
Brand
4,586
Markenartikel
4,573
Marketingmanagement
4,496
Marketing management
4,472
Emotion
3,989
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1,069
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5,879
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2,625
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12
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1,223
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257
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82
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57
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56
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55
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46
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38
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29
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27
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26
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15
Übersichtsarbeit
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Woessmann, Ludger
35
Lergetporer, Philipp
26
Werner, Katharina
26
Gorodnichenko, Yuriy
24
Einav, Liran
22
Smith, Alan D.
21
Jang, Soocheong
20
Lusk, Jayson L.
20
Coibion, Olivier
19
Hanushek, Eric Alan
19
Kolstad, Jonathan
16
Weber, Michael
16
Stavins, Joanna
15
Gruber, Jonathan
14
McFadden, Daniel
14
Waldfogel, Joel
14
Cavallo, Alberto
13
Han, Heesup
13
Kaplan, Greg
13
Rivkin, Steven G.
13
Schuh, Scott
13
Agarwal, Sumit
12
Allcott, Hunt
12
Mattila, Anna S.
12
Rebitzer, James B.
12
Staiger, Douglas
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Cawley, John H.
11
Choi, James J.
11
Georgarakos, Dimitris
11
Goldsmith, Ronald E.
11
Goolsbee, Austan
11
Handel, Benjamin R.
11
Heiss, Florian
11
Hortaçsu, Ali
11
Jin, Ginger Zhe
11
Laibson, David I.
11
Lennon, Sharron J.
11
Levin, Jonathan
11
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National Bureau of Economic Research
89
IGI Global
24
USA / General Accounting Office
9
American Marketing Association
8
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
United States / Congress / House / Committee on Education and Labor
4
Edward Elgar Publishing
3
Federal Reserve Bank of New York
3
Federal Reserve Bank of St. Louis
3
OECD
3
Rodney L. White Center for Financial Research
3
USA / Subcommittee on Commercial and Administrative Law
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Mannheim
3
Verlag Dr. Kovač
3
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
International Trade Centre
2
Massachusetts Institute of Technology / Department of Economics
2
Springer-Verlag GmbH
2
Stanford Institute for Economic Policy Research
2
The Wharton Financial Institutions Center
2
USA / Bureau of the Census
2
American Bar Association / Section of Business Law
1
American Council on Consumer Interests
1
American Enterprise Institute for Public Policy Research
1
American Home Economics Association
1
American Institute for Contemporary German Studies
1
American Management Association
1
American Society for Quality
1
Annenberg School for Communication <Philadelphia, Pa.>
1
Aptus Research Solutions
1
Ariston
1
Arthur D. Little International Inc. <Wiesbaden>
1
Berkeley Round Table on the International Economy
1
Bonn Graduate School of Economics
1
Books on Demand GmbH <Norderstedt>
1
Boston College / Department of Economics
1
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Working paper / National Bureau of Economic Research, Inc.
459
Journal of consumer research : JCR ; an interdisciplinary bimonthly
156
Journal of business research : JBR
91
Journal of retailing and consumer services
87
International journal of hospitality management
86
NBER working paper series
85
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
72
Psychology & marketing
72
Journal of fashion marketing and management
56
The American economic review
56
Journal of marketing theory and practice
46
American journal of agricultural economics
45
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
American economic journal : a journal of the American Economic Association
44
Journal of consumer affairs : official publication of the American Council on Consumer Interests
42
The journal of consumer marketing
42
International journal of consumer studies
40
Discussion paper / Centre for Economic Policy Research
38
Sport marketing quarterly : preferred journal of the Sport Marketing Association
38
The journal of services marketing
38
The review of economics and statistics
38
Journal of the Academy of Marketing Science
36
Applied economics
35
Journal of international consumer marketing
35
Services marketing quarterly
35
Journal of advertising research
33
Journal of consumer behaviour : an international research review
33
International journal of retail & distribution management
32
Discussion paper series / IZA
31
Health care management review : HCM review
31
Journal of marketing
30
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of sport management and marketing : IJSMM
29
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
Journal of sport management : the official journal of the North American Society of Sport Management
28
Journal of service research : JSR
27
Economic inquiry : journal of the Western Economic Association International
25
Journal of hospitality marketing & management
25
Journal of travel and tourism marketing
25
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
24
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Source
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ECONIS (ZBW)
8,476
RePEc
19
USB Cologne (EcoSocSci)
13
EconStor
6
USB Cologne (business full texts)
1
Other ZBW resources
1
Showing
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1
Handling negative online customer reviews : the effects of elaboration likelihood model and distributive justice
Cheng, Vincent T. P.
;
Loi, Mei Kun
- In:
Journal of travel and tourism marketing
31
(
2014
)
1/2
,
pp. 1-15
Persistent link: https://www.econbiz.de/10010361829
Saved in:
2
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
3
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
4
Consumers' rules of engagement in online
information
exchanges
Poddar, Amit
;
Mosteller, Jill
;
Ellen, Pam Scholder
- In:
Journal of consumer affairs : official publication of …
43
(
2009
)
3
,
pp. 419-448
Persistent link: https://www.econbiz.de/10009531912
Saved in:
5
Nomological validity of the Net Promoter Index question
Leisen Pollack, Birgit
;
Alexandrov, Aliosha
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 118-129
Persistent link: https://www.econbiz.de/10009747187
Saved in:
6
Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews
Jia, Susan
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012165771
Saved in:
7
Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
Saved in:
8
E-service quality perceptions : a cross-cultural comparison of American and Korean consumers
Kim, Jung-hwan
;
Kim, Chungho
- In:
Journal of research in interactive marketing : …
4
(
2010
)
3
,
pp. 257-275
Persistent link: https://www.econbiz.de/10008656150
Saved in:
9
Electronic logistics service quality (e-LSQ) : its impact on the customer's purchase satisfaction and retention
Rao, Shashank
;
Goldsby, Thomas J.
;
Griffis, Stanley E.
; …
- In:
Journal of business logistics : JBL
32
(
2011
)
2
,
pp. 167-179
Persistent link: https://www.econbiz.de/10009238778
Saved in:
10
Exploring the impacts of service guarantee strategy
Lee, Kyuho
;
Khan, Mahmood A.
- In:
Journal of travel and tourism marketing
29
(
2012
)
1/2
,
pp. 133-146
Persistent link: https://www.econbiz.de/10009537257
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