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Impact of online consumer revi...
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United States
Internet
21,844
Customer satisfaction
15,530
Kundenzufriedenheit
13,874
Online-Marketing
13,127
Internet marketing
13,112
Consumer behaviour
11,360
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11,030
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7,160
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7,065
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7,062
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6,974
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3,680
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2,705
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2,452
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2,352
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2,332
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2,307
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2,202
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2,194
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2,166
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2,039
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2,010
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1,980
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1,944
quality
1,926
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1,620
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1,608
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1,592
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1,577
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Greenstein, Shane M.
40
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24
Forman, Christopher
14
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13
Goel, Rajeev K.
12
Jang, Soocheong
9
Freeman, Richard B.
8
Han, Heesup
8
Nelson, Michael A.
8
Tucker, Catherine
8
Gentzkow, Matthew Aaron
7
Shapiro, Jesse M.
7
Waldfogel, Joel
7
Choi, Yung Kyun
6
Kuhn, Peter Joseph
6
Ono, Hiroshi
6
Ryu, Kisang
6
Zavodny, Madeline
6
Brookes, Martin
5
Einav, Liran
5
Ellison, Glenn
5
Greenstein, Shane
5
Jansen, Bernard J.
5
Koong, Kai S.
5
Levin, Jonathan
5
Liu, Lai C.
5
Mattila, Anna S.
5
Pentina, Iryna
5
Sundaresan, Neel
5
Vogel, Harold L.
5
Welfens, Paul J. J.
5
Whitacre, Brian E.
5
Yin, Pai-ling
5
Aksoy, Lerzan
4
Bachmann, Ruediger
4
Crawford, Gregory S.
4
Demers, Elizabeth
4
Ehrlich, Gabriel
4
Fesenmaier, Daniel R.
4
Ha, Jooyeon
4
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Department of Agribusiness and Applied Economics, North Dakota State University
2
Edward Elgar Publishing
2
Federal Reserve Bank of Chicago
2
Hewlett-Packard Company
2
Information Resources Management Association
2
John F. Kennedy School of Government
2
Stanford Institute for Economic Policy Research
2
USA / Bureau of the Census
2
AEI-Brookings Joint Center for Regulatory Studies
1
American Enterprise Institute for Public Policy Research
1
American Marketing Association
1
Baruch College Conference, The Quality of Our Financial Markets <2010>
1
Brookings Institution / Task Force on the Internet
1
Centre for Economic Performance
1
Conference on Labor Market Intermediation <2007, Chicago, Ill.>
1
Conference “Competition on the Internet” <2013, München>
1
Council on Foreign Relations
1
Economic Strategy Institute <Washington, DC>
1
Ekonomiska forskningsinstitutet <Stockholm>
1
Eurohandelsinstitut
1
European Institute for the Media
1
Federal Reserve Bank of New York
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Fraunhofer-Institut für Produktionstechnologie IPT
1
Friedrich-Ebert-Stiftung
1
Fuller & Thaler Asset Management, Inc. <San Mateo, Calif.>
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
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GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
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GfK-Aktiengesellschaft <Nürnberg>
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Heartland Institute <Palatine, Ill.>
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Inter-American Development Bank
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International Telecommunications Society
1
Internationales Berliner Wirtschaftsrechtsgespräch <4, 1999, Berlin>
1
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Working paper / National Bureau of Economic Research, Inc.
66
International journal of hospitality management
29
Journal of advertising research
26
Telecommunications policy : the international journal of digital economy, data sciences and new media
20
Journal of business research : JBR
18
International journal of internet marketing and advertising : IJIMA
16
NBER working paper series
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
14
Services marketing quarterly
14
Journal of retailing and consumer services
13
The American economic review
13
The journal of services marketing
13
Psychology & marketing
12
International journal of electronic marketing and retailing : IJEMR
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
Journal of travel and tourism marketing
11
Journal of service research : JSR
9
The business lawyer
9
Applied economics
8
Discussion papers / Stanford Institute for Economic Policy Research
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
Information economics and policy : IEP
8
International journal of contemporary hospitality management
8
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Journal of internet commerce
8
Journal of marketing theory and practice
8
CESifo working papers
7
CSIO working papers
7
Discussion paper / Centre for Economic Policy Research
7
Journal of advertising : official publication of the American Academy of Advertising
7
Journal of marketing channels : ... distribution systems, strategy, and management
7
Journal of marketing theory and practice : JMTP
7
Managing service quality : MSQ ; an international journal
7
The journal of industrial economics
7
Discussion paper series / IZA
6
Economic inquiry : journal of the Western Economic Association International
6
Health care management review : HCM review
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
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Source
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ECONIS (ZBW)
2,014
RePEc
13
USB Cologne (EcoSocSci)
10
EconStor
2
Other ZBW resources
1
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1
The role of online buzz for leader versus challenger brands : the case of the MP3 player market
Shin, Hyun S.
;
Hanssens, Dominique M.
;
Kim, Kyoo Il
- In:
Electronic commerce research
16
(
2016
)
4
,
pp. 503-528
Persistent link: https://www.econbiz.de/10011598928
Saved in:
2
Comparing mobile and
Internet
adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.
;
Ogawa, Mikako
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
Saved in:
3
Preaching to the choir : the chasm between top-ranked reviewers, mainstream customers, and product sales
Yazdani, Elham
;
Gopinath, Shyam
;
Carson, Steve
- In:
Marketing science : the marketing journal of the …
37
(
2018
)
5
,
pp. 838-851
Persistent link: https://www.econbiz.de/10011951305
Saved in:
4
Marketing in the digital age
O'Connor, John
;
Galvin, Eamonn
-
2001
-
2nd ed
Persistent link: https://www.econbiz.de/10001449011
Saved in:
5
Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena
;
Menachemi, Nir
- In:
Health care management review : HCM review
41
(
2016
)
4
,
pp. 306-315
Persistent link: https://www.econbiz.de/10011591454
Saved in:
6
Buying search, buying students : how elite U.S. institutions employ paid search to practice academic capitalism online
Taylor, Z. W.
;
Bicak, Ibrahim
- In:
Journal of marketing for higher education
30
(
2020
)
2
,
pp. 271-296
Persistent link: https://www.econbiz.de/10012312400
Saved in:
7
User satisfaction with e-collaborative systems
Wong, Jeffrey
;
Dow, Kevin E.
;
Turel, Ofir
;
Serenko, …
- In:
E-collaboration in modern organizations : initiating …
,
(pp. 31-41)
.
2008
Persistent link: https://www.econbiz.de/10003642807
Saved in:
8
An examination of cross-cultural differences in e-service
quality
, e-satisfaction and e-marketing success : Korean vs. American portal sites
Fan, Qingji
;
Kim, Hye-Ran
;
Lee, Jeoung Yul
- In:
International journal of multinational corporation strategy
1
(
2016
)
1
,
pp. 44-64
Persistent link: https://www.econbiz.de/10011614206
Saved in:
9
Second life : your world. Your imagination. - Your success? ; eine empirische Analyse des Erfolgspotentials von Second Life
Huber, Frank
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003712427
Saved in:
10
The effects of the dimensions of technology readiness on technology acceptance : an empirical analysis
Lam, Shun Yin
;
Chiang, Jeongwen
;
Parasuraman, A.
- In:
Journal of interactive marketing : a quarterly …
22
(
2008
)
4
,
pp. 19-39
Persistent link: https://www.econbiz.de/10003795381
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