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~subject:"Vertrauen"
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The ethics of managing custome...
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Vertrauen
Relationship marketing
26,219
Beziehungsmarketing
25,545
Unternehmensethik
17,545
Business ethics
16,958
Consumer behaviour
9,642
Konsumentenverhalten
9,604
Wirtschaftsethik
8,908
Economic ethics
7,196
Corporate Social Responsibility
5,921
Corporate social responsibility
5,912
Customer satisfaction
5,491
Kundenzufriedenheit
5,445
Theorie
5,413
Theory
5,392
Ethics
5,337
Ethik
5,327
Service quality
3,985
Dienstleistungsqualität
3,973
Deutschland
3,497
Germany
3,393
Brand management
2,670
Markenführung
2,665
Lieferantenmanagement
2,276
Supplier relationship management
2,275
USA
2,198
Social Web
2,105
Social web
2,104
United States
2,104
Marketingmanagement
2,080
Marketing management
2,068
Brand image
1,951
Markenimage
1,947
Electronic Commerce
1,815
Welt
1,812
World
1,804
E-commerce
1,758
Confidence
1,707
Online-Marketing
1,638
Internet marketing
1,618
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751
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256
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Svensson, Göran
17
Usman, Osly
10
Akrout, Houcine
8
Han, Heesup
7
Mysen, Tore
7
Paulssen, Marcel
6
Roberts-Lombard, Mornay
6
Fatima, Johra Kayeser
5
Grabner-Kräuter, Sonja
5
Mostert, Pierre
5
Rather, Raouf Ahmad
5
Abosag, Ibrahim
4
Bang, Nguyen
4
Bilgihan, Anil
4
Bui Thanh Khoa
4
Castaldo, Sandro
4
Dembinski, Pawel H.
4
Folse, Judith Anne Garretson
4
Grover, Steven L.
4
Jones, Eli
4
Kenning, Peter
4
Kramer, Roderick Moreland
4
Lee, Choong-Ki
4
Osman, Zahir
4
Park, Jungkun
4
Pirson, Michael
4
Pratiwi, Hana
4
Rajaobelina, Lova
4
Ratnasingam, Pauline
4
Renner, Elke
4
Rosmawati, Pipih
4
Schwepker, Charles H. <Jr.>
4
Sridhar, Shrihari
4
Tyran, Jean-Robert
4
Wicks, Andrew C.
4
Ahn, Jiseon
3
Albaum, Gerald S.
3
Ali, Muhammad
3
Arnold, Volker
3
Ayios, Angela
3
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Edward Elgar Publishing
2
Erasmus Research Institute of Management
1
Finanzethik-Kongress <3., 2012, Zürich>
1
Haupt Verlag
1
Institut der Deutschen Wirtschaft Köln
1
Medienethik-Symposium <4, 2004, Stuttgart>
1
National Bureau of Economic Research
1
Oxford University Press
1
Progress Foundation
1
Roman-Herzog-Institut
1
SEEP Conference on Economic Ethics and Philosophy <7, 1999, Kyōto>
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Stiftung Rheinisch-Westfälisches Wirtschaftsarchiv zu Köln
1
Tagung „Wirtschaftskrisen und der Vertrauensverlust in Wirtschaft und Politik“ <2013, Bad Liebenzell>
1
Uniwersytet Ekonomiczny w Katowicach
1
Verlag Franz Vahlen
1
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Published in...
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Journal of retailing and consumer services
58
Journal of business research : JBR
46
Journal of business ethics : JOBE
37
Industrial marketing management : the international journal for industrial and high-tech firms
31
International journal of hospitality management
22
International journal of electronic marketing and retailing : IJEMR
20
The journal of business & industrial marketing
19
Asia Pacific journal of marketing and logistics
17
The service industries journal
17
Enron and world finance : a case study in ethics
16
Journal of strategic marketing
15
The journal of services marketing
14
Journal of business-to-business marketing
12
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
12
The international journal of bank marketing : IJBM
12
Cogent business & management
11
European journal of marketing : EJM
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Journal of travel and tourism marketing
11
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
International journal of contemporary hospitality management
8
Pakistan journal of commerce and social sciences
8
Service business
8
Services marketing quarterly
8
SpringerLink / Bücher
8
International journal of bank marketing
7
International journal of business excellence : IJBEX
7
International journal of internet marketing and advertising : IJIMA
7
International journal of procurement management
7
Journal of business ethics : JBE
7
Journal of global marketing
7
Journal of internet commerce
7
Journal of service management
7
Journal of service research : JSR
7
Marketing intelligence & planning
7
Psychology & marketing
7
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Source
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ECONIS (ZBW)
1,715
USB Cologne (EcoSocSci)
8
EconStor
2
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1
The role of business ethics and IT : a case study
Ratnasingam, Pauline
- In:
Journal of business and economic perspectives
31
(
2005
)
1
,
pp. 156-167
Persistent link: https://www.econbiz.de/10003324691
Saved in:
2
Ethical brand management : customer relationships and ethical duties
Story, John
;
Hess, Jeff
- In:
The journal of product & brand management
19
(
2010
)
4
,
pp. 240-249
Persistent link: https://www.econbiz.de/10008658575
Saved in:
3
The impact of salesperson customer orientation on the evaluation of a salesperson’s ethical treatment, trust in the salesperson, and intentions to purchase
Bateman, Connie
;
Valentine, Sean
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
2
,
pp. 125-142
Persistent link: https://www.econbiz.de/10010527069
Saved in:
4
Business unethicality as an impediment to consumer trust : the moderating role of demographic and cultural characteristics
Leonidou, Leonidas C.
;
Kvasova, Olga
;
Leonidou, …
- In:
Journal of business ethics : JOBE
112
(
2013
)
3
,
pp. 397-415
Persistent link: https://www.econbiz.de/10009715159
Saved in:
5
Corporate social responsibility in business-to-business markets : how organizational customers account for supplier corporate social responsibility engagement
Homburg, Christian
;
Stierl, Marcel
;
Bornemann, Torsten
- In:
Journal of marketing
77
(
2013
)
6
,
pp. 54-72
Persistent link: https://www.econbiz.de/10010203365
Saved in:
6
Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming
;
Shih, Chia-Mei
;
Chen, Chin-Yuan
- In:
International journal of commerce and management
25
(
2015
)
4
,
pp. 673-686
Persistent link: https://www.econbiz.de/10011446689
Saved in:
7
Understanding the loss of trust in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
8
Vertrauen - oder das Wunder der Loyalität : für eine neue Wirtschaftsethik. Beiträge zu Unternehmenskultur als Marketing-Strategie
Dettmann, Joachim
;
Holewa, Michael
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003191618
Saved in:
9
Trust and loyalty in electronic commerce : an agency theory perspective
Karāk Šalhūb, Zainab
-
2002
Persistent link: https://www.econbiz.de/10001663564
Saved in:
10
Gospodarka współdzielenia : rynki, instytucje, organizacje
Walasik, Artur
(
ed.
)
-
2021
Persistent link: https://www.econbiz.de/10012819198
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