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Vertrauen
Consumer behaviour
83,658
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81,208
Relationship marketing
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Emotion
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10
Mysen, Tore
10
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9
Giang Hong Nghiem
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Hayo, Bernd
9
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Lee, Choong-Ki
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Balaji, M. S.
7
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Bui Thanh Khoa
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European Foundation for the Improvement of Living and Working Conditions
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Tagung Plattformen - Geschäftsmodelle und Verträge <2017, Bayreuth>
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Journal of retailing and consumer services
121
Journal of business research : JBR
78
International journal of hospitality management
55
Industrial marketing management : the international journal for industrial and high-tech firms
34
International journal of electronic marketing and retailing : IJEMR
34
Asia Pacific journal of marketing and logistics
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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The service industries journal
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Cogent business & management
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Journal of internet commerce
27
Psychology & marketing
26
The international journal of bank marketing : IJBM
24
The journal of business & industrial marketing
24
International journal of consumer studies
22
International journal of internet marketing and advertising : IJIMA
22
Journal of travel and tourism marketing
22
International journal of business information systems : IJBIS
21
International journal of contemporary hospitality management
21
Journal of hospitality marketing & management
21
Journal of marketing communications
20
Journal of strategic marketing
20
International journal of retail & distribution management
19
Journal of financial services marketing : JFSM
19
The journal of product & brand management
19
International journal of e-business research : an official publication of the Information Resources Management Association
18
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
17
The journal of services marketing
17
Journal of Islamic marketing
16
Pakistan journal of commerce and social sciences
16
Tourism management : research, policies, practice
16
Electronic commerce research
15
European journal of marketing : EJM
15
Information systems and e-business management : ISeB
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Marketing intelligence & planning
15
Technological forecasting & social change : an international journal
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Journal of business ethics : JOBE
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Journal of global marketing
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Journal of international consumer marketing
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Service business
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International journal of technology marketing : IJTMkt
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ECONIS (ZBW)
3,453
EconStor
9
USB Cologne (EcoSocSci)
7
RePEc
1
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1
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
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2
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
3
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
4
Antecedents and consequences of customer loyalty in Qatar
Bhuian, Shahid N.
;
Al Balushi, Maha Khamis
;
Butt, Irfan
- In:
Journal for global business advancement : JGBA
11
(
2018
)
1
,
pp. 41-63
Persistent link: https://www.econbiz.de/10011941152
Saved in:
5
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
6
Interceding of repurchase intention between e-loyalty and word of mouth advocacy : a study of behavioural consequences and antecedents of e-loyalty
Gulati, Shabnam
;
Gursimranjit Singh
;
Kumar, Arvind
- In:
International journal of electronic business : IJEB
18
(
2023
)
3
,
pp. 299-319
Persistent link: https://www.econbiz.de/10014309296
Saved in:
7
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
8
Antecedents and consequences of pharmacy loyalty behavior
Athavale, Amod S.
;
Banahan, Benjamin F., III
;
Bentley, …
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011302267
Saved in:
9
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
10
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
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