Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Vertrauen"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The influence of e-service qua...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Vertrauen
Consumer behaviour
83,956
Konsumentenverhalten
81,507
Experiment
44,358
Electronic Commerce
24,102
Theorie
22,824
Theory
22,514
Service quality
21,834
E-commerce
21,481
Dienstleistungsqualität
21,081
Relationship marketing
12,089
Beziehungsmarketing
12,042
Online-Handel
11,532
Online retailing
11,486
Customer satisfaction
9,689
Kundenzufriedenheit
9,331
USA
8,906
United States
8,563
Brand management
7,882
Markenführung
7,840
Deutschland
7,823
Germany
7,320
Spieltheorie
7,027
Brand image
6,930
Markenimage
6,887
Game theory
6,881
Internet
6,870
Social Web
6,670
Social web
6,668
Online-Marketing
6,260
Internet marketing
6,234
Einzelhandel
5,357
Retail trade
5,267
Confidence
4,713
Brand
4,437
Markenartikel
4,423
Emotion
4,131
Werbewirkung
3,897
Advertising effects
3,853
Pricing strategy
3,748
more ...
less ...
Online availability
All
Undetermined
1,868
Free
1,390
Type of publication
All
Article
3,377
Book / Working Paper
1,406
Type of publication (narrower categories)
All
Article in journal
3,136
Aufsatz in Zeitschrift
3,136
Graue Literatur
631
Non-commercial literature
631
Working Paper
595
Arbeitspapier
569
Aufsatz im Buch
218
Book section
218
Hochschulschrift
111
Thesis
78
Conference paper
31
Konferenzbeitrag
31
Collection of articles of several authors
23
Collection of articles written by one author
23
Sammelwerk
23
Sammlung
23
Aufsatzsammlung
18
Case study
13
Fallstudie
13
Konferenzschrift
10
Dissertation u.a. Prüfungsschriften
6
Amtsdruckschrift
4
Conference proceedings
4
Government document
4
Systematic review
4
Übersichtsarbeit
4
Bibliografie enthalten
3
Bibliographie
3
Bibliography included
3
Reprint
3
Article
2
Elektronischer Datenträger
2
Lehrbuch
2
Textbook
2
Amtliche Publikation
1
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
more ...
less ...
Language
All
English
4,620
German
159
French
5
Spanish
3
Hungarian
1
Undetermined
1
Author
All
Fehr, Ernst
32
Güth, Werner
30
Ockenfels, Axel
28
Usman, Osly
27
Sutter, Matthias
26
Kerschbamer, Rudolf
19
Bohnet, Iris
18
Schupp, Jürgen
18
Bolton, Gary E.
17
Bartling, Björn
16
Cox, James C.
16
Guiso, Luigi
16
Fischbacher, Urs
15
Giuliano, Paola
14
Pavlou, Paul A.
13
Ploner, Matteo
13
Butler, Jeffrey
12
Greiner, Ben
12
Gächter, Simon
12
Houser, Daniel
12
Kujal, Praveen
12
Putterman, Louis G.
12
Wagner, Gert G.
12
Bradler, Christiane
11
Eckel, Catherine C.
11
Falk, Armin
11
Han, Heesup
11
Huck, Steffen
11
Neckermann, Susanne
11
Schmidt, Klaus M.
11
Zehnder, Christian
11
Zizzo, Daniel John
11
Bigoni, Maria
10
Cabrales, Antonio
10
Cruijsen, Carin van der
10
Deck, Cary A.
10
Levati, M. Vittoria
10
Scartascini, Carlos G.
10
Tyran, Jean-Robert
10
Bauer, Hans H.
9
more ...
less ...
Institution
All
National Bureau of Economic Research
13
Nationalekonomiska Institutionen <Lund>
5
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
4
Springer Fachmedien Wiesbaden
4
Friedrich-Schiller-Universität Jena
3
IGI Global
3
John F. Kennedy School of Government
3
Max-Planck-Institut für Ökonomik <Jena> - Abteilung für Strategische Interaktion
3
Max-Planck-Institut für Ökonomik <Jena> / Abteilung Strategische Interaktion
2
Organisation for Economic Co-operation and Development
2
Universität Mannheim
2
Bonn Graduate School of Economics
1
Carleton University / Dept. of Economics
1
Center for Economic Research <Tilburg>
1
Centre for the Study of African Economies
1
Cologne Graduate School in Management, Economics and Social Sciences
1
Edward Elgar Publishing
1
European Association of Agricultural Economists
1
European Foundation for the Improvement of Living and Working Conditions
1
Forschungsinstitut zur Zukunft der Arbeit
1
GKI Gazdaságkutató Rt. <Budapest>
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Helmut-Schmidt-Universität
1
Institut für Wirtschaftswissenschaften <Wien>
1
Irving B. Harris Graduate School of Public Policy Studies
1
Ludwig-Maximilians-Universität München
1
Maastricht Research School of Economics of Technology and Organizations
1
Nomos Verlagsgesellschaft
1
OECD / Committee for Information, Computer and Communications Policy / Working Party on Information Security and Privacy
1
Rechts- und Wirtschaftswissenschaftliche Facultät, Universität Bayreuth
1
Ruhr-Universität Bochum
1
Social Systems Research Institute
1
Tagung Plattformen - Geschäftsmodelle und Verträge <2017, Bayreuth>
1
UNCTAD
1
University of Canterbury / Dept. of Economics and Finance
1
University of Wollongong / Department of Economics
1
Universität <Köln> / Lehrstuhl für Wirtschaftsinformatik insbesondere Informationsmanagement
1
Universität <Köln> / Seminar für Allgemeine Betriebswirtschaftslehre und Personalwirtschaftslehre
1
Universität Bayreuth
1
Universität Erfurt <1994->
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
121
Journal of economic behavior & organization : JEBO
81
Journal of business research : JBR
68
International journal of hospitality management
49
Discussion paper series / IZA
48
Journal of behavioral and experimental economics
45
Journal of economic psychology : research in economic psychology and behavioral economics
43
CESifo working papers
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
33
International journal of electronic marketing and retailing : IJEMR
32
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
31
Experimental economics : a journal of the Economic Science Association
30
Journal of internet commerce
30
Games and economic behavior
29
Management science : journal of the Institute for Operations Research and the Management Sciences
28
Asia Pacific journal of marketing and logistics
27
IZA Discussion Paper
27
Cogent business & management
26
Psychology & marketing
25
Electronic commerce research
24
International journal of business information systems : IJBIS
22
International journal of consumer studies
22
International journal of internet marketing and advertising : IJIMA
22
Journal of travel and tourism marketing
21
Economics letters
20
Games
20
Information systems and e-business management : ISeB
20
International journal of contemporary hospitality management
19
International journal of retail & distribution management
19
Journal of hospitality marketing & management
19
The service industries journal
19
International journal of e-business research : an official publication of the Information Resources Management Association
18
Journal of business ethics : JOBE
18
Papers on strategic interaction
18
The journal of product & brand management
18
Working paper
18
Journal of marketing communications
17
Journal of strategic marketing
17
Technological forecasting & social change : an international journal
17
The international journal of bank marketing : IJBM
17
more ...
less ...
Source
All
ECONIS (ZBW)
4,717
EconStor
29
USB Cologne (EcoSocSci)
23
USB Cologne (business full texts)
11
RePEc
2
BASE
1
Showing
1
-
10
of
4,783
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
2
Impact of factors affecting customer satisfaction in e-commerce among Indian consumers : an empirical study
Francis, Princy
;
Sudeep, S.
;
Kumar, Alok
- In:
International journal of Indian culture and business …
24
(
2021
)
1
,
pp. 81-102
Persistent link: https://www.econbiz.de/10012695828
Saved in:
3
Impact of service quality on consumer perception with reference to multi e-retailers
Malik, Garima
;
Oberoi, Manpreet Kaur
- In:
Global journal of business management : GJBM
10
(
2016
)
2
,
pp. 55-70
Persistent link: https://www.econbiz.de/10011664326
Saved in:
4
Managing quality and customer trust in the e-retailing servicescape
Bateman, Patrick J.
;
Ulusoy, Emre
;
Keillor, Bruce D.
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Saved in:
5
A study on the individual's online shopping continuance intention on Amazon.in for consumer electronics
Dayal, Smita
;
Palsapure, Deelip
- In:
International journal of business and globalisation : IJBG
24
(
2020
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10012168699
Saved in:
6
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
7
The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context
Dung Phuong Hoang
;
Nam Hoai Nguyen
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 215-235
Persistent link: https://www.econbiz.de/10012284806
Saved in:
8
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
9
Customers' purchasing criticality and post-service failure recovery satisfaction and restoration of trust of an online customer segment : an exploratory study
Butaney, Gul T.
;
Shekhar, Vaibhav
;
Butaney, Bhupin
- In:
The journal of current research in global business : JCRGB
14
(
2011
)
21
,
pp. 68-74
Persistent link: https://www.econbiz.de/10008860141
Saved in:
10
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
