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Hu, Nan; Liu, Ling; Tripathy, Arindam; Yao, Lee J. - In: Journal of business research : JBR 64 (2011) 12, pp. 1361-1368

Persistent link: https://www.econbiz.de/10009382459

Fraud detection in online consumer reviews

Hu, Nan; Liu, Ling; Sambamurthy, Vallabh - In: Decision support systems : DSS ; the international journal 50 (2010/11) 3, pp. 614-626

Persistent link: https://www.econbiz.de/10008841681

Double learning or double blinding : an investigation of vendor private information acquisition and consumer learning via online reviews

Hu, Nan; Dow, Kevin E.; Chong, Alain Yee Loong; Liu, Ling - In: Big data analytics in operations and supply chain management, (pp. 213-234). 2018

Persistent link: https://www.econbiz.de/10011965410

Do links matter? : an investigation of the impact of consumer feedback, recommendation networks, and price bundling on sales

Hu, Nan; Tian, Gaoliang; Liu, Ling; Liang, Bin; Gao, Yunjun - In: IEEE transactions on engineering management : EM 59 (2012) 2, pp. 189-200

Persistent link: https://www.econbiz.de/10009549688

Double learning : who ist learning from online reviews?

He, Ling; Liu, Ling; Qin, Li; McCartney, Mark - In: International journal of electronic business 9 (2011) 4, pp. 362-375

Persistent link: https://www.econbiz.de/10009405046

On self-selection biases in online product reviews

Hu, Nan; Pavlou, Paul A.; Zhang, Jie Jennifer - In: Management information systems : mis quarterly 41 (2017) 2, pp. 449-471

Persistent link: https://www.econbiz.de/10011689873

Why Do Online Product Reviews Have a J-Shaped Distribution? Overcoming Biases in Online Word-of-Mouth Communication

Hu, Nan; Pavlou, Paul A.; Zhang, Jie (Jennifer) - 2016

Online word-of-mouth communication in the form of product reviews is a major information source for consumers and marketers about product quality. The literature has used the mean of online reviews to predict product sales, assuming that the mean reflects product quality. However, using a...

Persistent link: https://www.econbiz.de/10014149786

Can Online Word-of-Mouth Communication Reveal True Product Quality? Experimental Insights, Econometric Results, and Analytical Modeling

Hu, Nan; Pavlou, Paul A.; Zhang, Jie (Jennifer) - 2016

Online word-of-mouth (WOM) communication in the form of online product reviews, such as those provided by consumers that have previously purchased a product, has become a major information source for consumers and marketers about a product’s quality. The literature has thus used online product...

Persistent link: https://www.econbiz.de/10014037749