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Perceptions on online reputation management in tourism industry (the case of a Romanian hotel)

Capatina, Alexandru; Schin, George Cristian - In: Journal of management research 9 (2017) 2, pp. 71-85

Persistent link: https://www.econbiz.de/10011671558

The becoming of user-generated reviews : looking at the past to understand the future of managing reputation in the travel sector

Baka, Vasiliki - In: Tourism management : research, policies, practice 53 (2016), pp. 148-162

Persistent link: https://www.econbiz.de/10011440047

Sentiment analysis of social commerce : a harbinger of online reputation management

Olaleye, Sunday Adewale; Sanusi, Ismaila Temitayo; … - In: International journal of electronic business 14 (2018) 2, pp. 85-102

Persistent link: https://www.econbiz.de/10011980079

A rating of the online reputation balance in lodgings

Rodríguez-Díaz, Manuel; Alonso-González, Raquel; … - In: Administrative Sciences : open access journal 9 (2019) 3/58, pp. 1-18

Online reputation is a strategic aspect of lodgings' image and commercialization. Websites containing tourism reviews … to establish the rating of the online reputation balance, so that lodgings can determine the level of coherence of their … around a similar value that defines a coherent and real online reputation. The indicator proposed is tested on lodgings of …

Persistent link: https://www.econbiz.de/10012145396

Up the ante : electronic word of mouth and its effects on firm reputation and performance

Nisar, Tahir M.; Prabhakar, Guru; Ilavarasan, P. Vigneswara - In: Journal of retailing and consumer services 53 (2020), pp. 1-9

Persistent link: https://www.econbiz.de/10012171975

Online reputation management : estimating the impact of management responses on consumer reviews

Proserpio, Davide; Zervas, Georgios - In: Marketing science : the marketing journal of the … 36 (2017) 5, pp. 645-665

Persistent link: https://www.econbiz.de/10011760355

Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck

Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274

Persistent link: https://www.econbiz.de/10011912209

Finding meaning in contradiction on employee review sites : effects of discrepant online reviews on job application intentions

Könsgen, Raoul; Schaarschmidt, Mario; Ivens, Stefan; … - In: Journal of interactive marketing : a quarterly … 43 (2018), pp. 165-177

Persistent link: https://www.econbiz.de/10011920098

Online reputation mechanisms and the decreasing value of chain affiliation

Hollenbeck, Brett - In: Journal of marketing research : JMR 55 (2018) 5, pp. 636-654

Persistent link: https://www.econbiz.de/10011957963

Online reputation systems in Web 2.0 era

Zheng, Weijun; Jin, Leigh - In: Value creation in e-business management : 15th Americas …, (pp. 296-306). 2009

Persistent link: https://www.econbiz.de/10003881318

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