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Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
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Panel size and overbooking decisions for appointment-based services under patient no-shows
Liu, Nan; Ziya, Serhan - In: Production and operations management : an international … 23 (2014) 12, pp. 2209-2223
Persistent link: https://www.econbiz.de/10010479060
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Managing outpatient service with strategic walk-ins
Liu, Nan; Jaarsveld, Willem van; Wang, Shan; Xiao, Guanlian - In: Management science : journal of the Institute for … 69 (2023) 10, pp. 5904-5922
Persistent link: https://www.econbiz.de/10014393038
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Multimodularity in the stochastic appointment scheduling problem with discrete arrival epochs
Zacharias, Christos; Yunes, Tallys - In: Management science : journal of the Institute for … 66 (2020) 2, pp. 744-763
Persistent link: https://www.econbiz.de/10012213229
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Managing customer arrivals in service systems with multiple identical servers
Zacharias, Christos; Pinedo, Michael - In: Manufacturing & service operations management : M & SOM 19 (2017) 4, pp. 639-656
Persistent link: https://www.econbiz.de/10011770620