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Case study : embodied virtual agents ; an analysis on reasons for failure
Mimoun, Mohammed Slim Ben; Poncin, Ingrid; Garnier, Marion - In: Journal of retailing and consumer services 19 (2012) 6, pp. 605-612
Persistent link: https://www.econbiz.de/10009655501
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A valued agent : how ECAs affect website customers' satisfaction and behaviors
Ben Mimoun, Mohammed Slim; Poncin, Ingrid - In: Journal of retailing and consumer services 26 (2015), pp. 70-82
Persistent link: https://www.econbiz.de/10011347840
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Do enriched digital catalogues offer compelling experiences, beyond websites? : a comparative analysis through the IKEA case
Garnier, Marion; Poncin, Ingrid - In: Journal of retailing and consumer services 47 (2019), pp. 361-369
Persistent link: https://www.econbiz.de/10011995647
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Determinants of e-consumer productivity in product retrieval on a commercial website : an experimental approach
Ben Mimoun, Mohamed Slim; Garnier, Marion; Ladwein, Richard - In: Information & management : the internat. journal of … 51 (2014) 4, pp. 375-390
Persistent link: https://www.econbiz.de/10010383180