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Welt
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Goldberg, Linda S.
27
Warnock, Francis E.
27
Bordo, Michael D.
22
Fabozzi, Frank J.
21
Nunnenkamp, Peter
21
Stulz, René M.
19
Hines, James R.
18
Yeaple, Stephen R.
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Hanushek, Eric Alan
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Laeven, Luc
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Kilian, Lutz
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Rey, Hélène
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Hanson, Gordon H.
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10
Avdjiev, Stefan
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Böhringer, Christoph
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Cetorelli, Nicola
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Clemens, Michael A.
10
Curcuru, Stephanie E.
10
Gambacorta, Leonardo
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Gourinchas, Pierre-Olivier
10
Gundlach, Erich
10
Kaufman, George G.
10
Mataloni, Raymond J.
10
McCauley, Robert N.
10
Pellens, Bernhard
10
Schiaffi, Stefano
10
Zhou, Xiaoqing
10
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USA / General Accounting Office
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American Enterprise Institute for Public Policy Research
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Brookings Institution
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University of Michigan / Department of Economics
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Edward Elgar Publishing
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USA / Economic Research Service
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OECD
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USA / Foreign Agricultural Service
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Institute for International Economics <Washington, DC>
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Resources for the Future, Inc.
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Research Seminar in International Economics
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Federal Reserve Bank of Philadelphia
4
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181
NBER working paper series
68
Discussion paper / Centre for Economic Policy Research
59
NBER Working Paper
31
Working paper
31
Energy economics
30
Journal of international money and finance
28
SpringerLink / Bücher
28
CESifo working papers
27
Discussion paper series / IZA
24
The review of financial studies
24
International finance discussion papers
23
Journal of international economic law
23
Journal of international economics
23
Journal of world trade : law, economic policy, public policy
21
Europäische Hochschulschriften / 5
20
Minnesota journal of global trade : a journal dedicated to the study of international economic law and policy
19
Applied economics
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Finance research letters
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Research in international business and finance
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Economic modelling
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Edward Elgar E-Book Archive
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Gabler Edition Wissenschaft
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International review of financial analysis
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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14
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Working paper series / European Central Bank
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Applied economics letters
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Economics letters
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Intereconomics : review of European economic policy
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International review of economics & finance : IREF
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ECONIS (ZBW)
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EconStor
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OLC EcoSci
52
RePEc
11
USB Cologne (EcoSocSci)
3
Showing
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1
The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
Saved in:
2
Relevance of authenticity in the world of automated service encounters
Olk, Stephan
;
Tscheulin, Dieter K.
-
2020
Persistent link: https://www.econbiz.de/10012265808
Saved in:
3
The effects of service crises and recovery resources on market reactions : an event study analysis on data breach announcements
Rasoulian, Shahin
;
Grégoire, Yany
;
Legoux, Renaud
; …
- In:
Journal of service research
26
(
2023
)
1
,
pp. 44-63
Persistent link: https://www.econbiz.de/10014246193
Saved in:
4
Kick-ass customer service
Dixon, Matthew
;
Turner, Scott
;
DeLisi, Rick
- In:
Harvard business review : HBR
95
(
2017
)
1
,
pp. 110-117
Persistent link: https://www.econbiz.de/10011632691
Saved in:
5
Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
5
,
pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
Saved in:
6
What went right and what went wrong in my cellar door visit? : a worldwide analysis of TripAdvisor's reviews of Wineries & Vineyards
Barbierato, Elena
;
Bernetti, Iacopo
;
Capecchi, Irene
- In:
Wine Economics and Policy
11
(
2022
)
1
,
pp. 47-72
the five regions where wine tourism is most developed: Hunter Valley (AU), Mendoza (AR), Napa Valley (the
USA
…
Persistent link: https://www.econbiz.de/10013382267
Saved in:
7
Special issue: Services, regional development and innovation
Mas-Verdu, Francisco
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003992700
Saved in:
8
Service quality and customer satisfaction in banks : a review
Singh, Fulbag
;
Kaur, Davinder
- In:
Praj̄nȧn : journal of social and management sciences
39
(
2010/11
)
2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10008824406
Saved in:
9
A dynamic perspective of meeting planners' satisfaction : toward conceptualization of critical relevancy
Oh, Haemoon
;
Kim, Hyeon-cheol
;
Hong, Kyung-wan
- In:
Tourism management : research, policies, practice
30
(
2009
)
4
,
pp. 471-482
Persistent link: https://www.econbiz.de/10003856177
Saved in:
10
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
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