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Telecom Prices, Regulatory Reforms, Consumers’ Satisfaction : Evidence for 15 EU Countries
Bacchiocchi, Emanuele; Florio, Massimo; Gambaro, Marco - 2012
We study the impact on consumers of privatization and liberalization in the telecommunication sector for 15 EU Countries. Policy reforms are summarized by the OECD regulatory indicators (REGREF), that consider the extent of privatization, vertical disintegration, and market entry. After...
Persistent link: https://www.econbiz.de/10014041584
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Determinants of e-banking adoption from customers' perspective : an empirical study
Singh, Sandeep - In: International journal of business and globalisation : IJBG 29 (2021) 4, pp. 470-485
Persistent link: https://www.econbiz.de/10012798172
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Institutional changes in emerging markets : implications for the telecommunications sector
Spiller, Pablo T. - 2005
Persistent link: https://www.econbiz.de/10003399015
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Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh Kumar - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
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The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan; Ray, Daniel; Trendel, Olivier; Van … - In: International journal of electronic commerce : IJEC 22 (2018) 3, pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
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More than words : a global analysis of the socio-economic impact of Rich Interaction Applications (RIAs) : 28th ITS Europe, Passau, Germany
Arnold, René; Hildebrandt, Christian; Tas, Serpil; … - 2017
impact between baseline telecommunications services' and the internet' impact. For a 10% increase in RIAs usage GDP for the …
Persistent link: https://www.econbiz.de/10011778592
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Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad; Pérez, Andrea; Sahibzada, Umar Farooq - In: International journal of hospitality management 89 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
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Die Regulierungspolitik auf dem Markt für Telekommunikationsdienste : nationale Gestaltung und internationale Regeln
Fredebeul-Krein, Markus - 2000
Persistent link: https://www.econbiz.de/10001476111
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Die Liberalisierung der Telekommunikationsdienste : vom nationalen Monopol zum globalen Wettbewerb
Frühbrodt, Lutz - 2002 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001672631