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ICTs in the banking sector in the times of the COVID-19 pandemic : the customer’s perspective
Piotrowski, Dariusz - In: Ekonomia i prawo 21 (2022) 3, pp. 603-622
Persistent link: https://www.econbiz.de/10013474038
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Adoption of FinTech services amidst COVID-19 pandemic : empirical evidence from Assam
Das, Ankita; Das, Debabrata - In: Managerial finance 49 (2023) 6, pp. 1075-1093
Persistent link: https://www.econbiz.de/10014311535
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Evaluating the Electronic Service Quality of E-Shops Using AHP-TOPSIS : The Case of Greek Coffee Chains During the COVID-19 Lockdown
Mamakou, Xenia; Roumeliotou, Konstantina-Porfyria - 2022
The purpose of this study is to evaluate and rank the e-shops of the top Greek coffee chains, based on their electronic service quality. Data were collected from experts during the first COVID-19 lockdown. Based on the E-S-QUAL model, the authors applied a 12-step multi-criteria decision-making...
Persistent link: https://www.econbiz.de/10013293798
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Evaluating the electronic service quality of e-shops using AHP-TOPSIS : the case of Greek coffee chains during the COVID-19 lockdown
Mamakou, Xenia J.; Roumeliotou, Konstantina-Porfyria - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10014306939
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Consumption vouchers during COVID-19 : evidence from e-commerce
Wu, Di; Nair, Harikesh; Geng, Tong - 2020 - This version: Aug 21, 2020
As households reduce discretionary spending in response to the COVID-19 pandemic, concerns are high that a resulting fall in aggregate demand can lead to a lasting recession post-COVID-19. Consequently, policies aimed at stimulating consumer spending are of key interest to governments working to...
Persistent link: https://www.econbiz.de/10012264675
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Half a decade in two years : household freight after COVID-19
Beckers, Joris; Cant, Jeroen - In: Transport reviews : a transnational transdisciplinary … 44 (2024) 2, pp. 544-565
Persistent link: https://www.econbiz.de/10015051521
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Banning foreign pharmacies from sponsored search : the online consumer response
Chesnes, Matthew; Dai, Weijia; Jin, Ginger Zhe - 2014
Persistent link: https://www.econbiz.de/10010473253
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Online consumer resilience during a pandemic : an exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown
Guthrie, Cameron; Wamba, Samuel Fosso; Arnaud, Jean-Brice - In: Journal of retailing and consumer services 61 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012581913
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Do customers still buy online services? : comparing the purchase intention towards online paid courses in the COVID-19 era with the short and long-term periods after COVID-19
Gharajeh, Halimberdy - In: International journal of business forecasting and … 9 (2024) 1, pp. 121-132
Persistent link: https://www.econbiz.de/10014512026
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Analyzing the influence of COVID-19 on the E-commerce customer's retail experience in the supermarket industry : insights from Brazil
Cunha, Beatriz Moschetta; Lettieri, Carolina Kato; … - In: Logistics 7 (2023) 3, pp. 1-14
Background: E-commerce's convenience, speed, and ability to overcome geographical barriers have made it increasingly popular across industries. This study analyzed the impact of the COVID-19 pandemic on customer experience and satisfaction in supermarket retail e-commerce in the Brazilian...
Persistent link: https://www.econbiz.de/10014393346