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~subject:"Work behaviour"
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The service encounter
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Work behaviour
Emotion
10,890
Leistungsmotivation
9,310
Work motivation
9,143
Arbeitsverhalten
8,603
Arbeitszufriedenheit
4,208
Job satisfaction
4,193
Consumer behaviour
3,726
Konsumentenverhalten
3,724
Führungsstil
2,816
Leadership style
2,802
Verhalten in Organisationen
2,690
Organizational behaviour
2,687
Motivation
2,644
Mitarbeiterbindung
2,242
Employee retention
2,238
Persönlichkeitspsychologie
1,952
Personality psychology
1,947
Workforce
1,775
Arbeitskräfte
1,774
Personalmanagement
1,726
Human Resource Management
1,725
Arbeitsleistung
1,721
Job performance
1,720
Theorie
1,694
Theory
1,670
Arbeitspsychologie
1,504
Experiment
1,503
Organizational psychology
1,478
Leistungsanreiz
1,388
Performance incentive
1,383
USA
1,357
United States
1,335
Leadership
1,298
Managers
1,275
Führungskräfte
1,266
Cognition
1,246
Kognition
1,246
Personalführung
1,203
Beziehungsmarketing
1,196
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Undetermined
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Free
1,297
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Article
7,526
Book / Working Paper
975
Journal
6
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Aufsatz im Buch
512
Book section
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Graue Literatur
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Non-commercial literature
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Hochschulschrift
145
Arbeitspapier
131
Working Paper
131
Thesis
94
Case study
62
Fallstudie
62
Collection of articles of several authors
58
Sammelwerk
58
Aufsatzsammlung
36
Conference paper
24
Konferenzbeitrag
24
Reprint
20
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16
Ratgeber
16
Sammlung
16
Guidebook
14
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6
Handbuch
6
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4
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4
Systematic review
4
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4
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3
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2
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2
Lehrbuch
2
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2
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1
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English
8,316
German
176
French
6
Spanish
4
Russian
2
Polish
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Portuguese
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Serbian
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Turkish
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1
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De Clercq, Dirk
29
Siddiqui, Danish Ahmed
29
Bakker, Arnold B.
26
Vandenberghe, Christian
24
Karatepe, Osman M.
23
Chiaburu, Dan S.
22
Newman, Alexander
22
Spector, Paul E.
20
Johnson, Russell E.
19
Kwan, Ho Kwong
19
Liu, Yan
19
Paillé, Pascal
19
Hur, Won-Moo
18
Lam, Long W.
18
Abun, Damianus
17
Bowling, Nathan A.
17
Gupta, Vishal
17
Kim, Tae-Yeol
16
Restubog, Simon Lloyd D.
16
Shin, Yuhyung
16
Afsar, Bilal
15
Khan, Abdul Karim
15
Li, Ning
15
Mayer, David M.
15
Parker, Sharon K.
15
Zoghbi-Manrique-de-Lara, Pablo
15
Beehr, Terry A.
14
Chou, Shih Yung
14
Loi, Raymond
14
Ul Haq, Inam
14
Ferris, D. Lance
13
Luu Trong Tuan
13
Srivastava, Shalini
13
Yam, Kai Chi
13
Abid, Ghulam
12
Demerouti, Evangelia
12
Dysvik, Anders
12
Gong, Taeshik
12
Kacmar, K. Michele
12
Kim, Peter Beomcheol
12
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National Bureau of Economic Research
15
Springer Fachmedien Wiesbaden
8
Verlag Dr. Kovač
4
Nomos Verlagsgesellschaft
3
Westfälische Wilhelms-Universität Münster
3
Books on Demand GmbH <Norderstedt>
2
Roman-Herzog-Institut
2
Springer International Publishing
2
Bergische Universität Wuppertal
1
Brookings Institution
1
Carl Hanser Verlag
1
Dr. Rainer Hampp <Firma>
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
Fachhochschule Reutlingen / European School of Business
1
Gleason Works
1
Goethe-Universität Frankfurt am Main
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Griffiths School of Management / Annual International Conference on Business, Entrepreneurship and Ethics <7., 2016, Oradea>
1
Gulf Research Meeting <2014, Cambridge>
1
Harvard Business Review Press
1
Health and Wlfare
1
IGI Global
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Indien / Registrar General
1
International Association of Applied Psychology
1
Kassel University Press GmbH
1
Leuphana Universität Lüneburg
1
Lever Brothers <Port Sunlight>
1
Minister of State for Fitness and Ameateur Sport
1
Morgan Crucible Company Limited
1
OECD
1
Peter Lang GmbH
1
RWTH Aachen
1
RWTH Aachen / Lehrstuhl für Wirtschaftswissenschaften für Ingenieure und Naturwissenschaftler
1
Shaker Verlag
1
Technische Universität Bergakademie Freiberg
1
Technische Universität Berlin
1
Technische Universität Braunschweig
1
Tredition GmbH <Hamburg>
1
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Published in...
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Journal of business ethics : JOBE
294
International journal of hospitality management
205
Journal of business and psychology
163
The international journal of human resource management
146
Journal of managerial psychology
145
Leadership & organization development journal
138
Journal of vocational behavior
128
Journal of business research : JBR
117
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
113
International journal of human resource management
103
International journal of contemporary hospitality management
87
Academy of Management journal : AMJ
82
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
80
Journal of management & organization : JMO
76
Human performance
72
Journal of management : JOM
71
Personnel review
71
Cogent business & management
68
Management research review
66
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
66
Pakistan journal of commerce and social sciences
66
Employee relations
64
Journal of business ethics : JBE
64
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
60
International journal of organizational analysis
55
Group & organization management : an international journal
54
International journal of manpower
54
Human relations
52
Human resource management
50
Personnel psychology : a journal of applied research
48
Tourism management : research, policies, practice
47
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
44
Journal of management
44
Career development international : the journal for executive, consultants, academics and individuals
43
Journal of organizational change management
43
European management journal
41
Human resource management review
40
Journal of retailing and consumer services
39
Administrative Sciences : open access journal
38
Journal of personnel psychology
38
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ECONIS (ZBW)
8,506
RePEc
1
Showing
1
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10
of
8,507
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date (newest first)
date (oldest first)
1
Employee emotional competence : construct conceptualization and validation of a customer-based measure
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10011433201
Saved in:
2
A meta-analysis of frontline employees' role behavior and the moderating effects of national culture
Schepers, Jeroen J.L.
;
Borgh, Michel van der
- In:
Journal of service research
23
(
2020
)
3
,
pp. 255-280
Persistent link: https://www.econbiz.de/10012265752
Saved in:
3
An imitation game : supervisors’ influence on customer sweethearting
Ertz, Elias
;
Becker, Laura
;
Büttgen, Marion
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 432-444
Persistent link: https://www.econbiz.de/10013407512
Saved in:
4
The effects of employee behavior in sustainable service organizations
Disse, Isabel Kittyma
;
Becker-Özcamlica, Hürrem
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1095-1105
Persistent link: https://www.econbiz.de/10013410803
Saved in:
5
The place and role of (moral) anger in organizational behavior studies
Lindebaum, Dirk
;
Geddes, Deanna
- In:
Journal of organizational behavior : OB ; the internat. …
37
(
2016
)
5
,
pp. 738-757
Persistent link: https://www.econbiz.de/10011596685
Saved in:
6
Managers' affective expressions as determinants of employee responses to change
Wells, Rachael E.
;
Brockner, Joel
- In:
Affect and groups
,
(pp. 249-273)
.
2007
Persistent link: https://www.econbiz.de/10003780231
Saved in:
7
Select on conscientiousness and emotional stability
Barrick, Murray R.
;
Mount, Michael K.
- In:
Handbook of principles of organizational behavior : …
,
(pp. 19-39)
.
2009
Persistent link: https://www.econbiz.de/10003867154
Saved in:
8
Individual reactions to leadership succession in workgroups
Ballinger, Gary A.
;
Schoorman, F. David
- In:
Readings in organizational behavior
,
(pp. 394-417)
.
2010
Persistent link: https://www.econbiz.de/10003891039
Saved in:
9
How emotional labor influences worker pride, job satisfaction, and burnout : an examination of consumer complaint workers
Jin, Myung Hun
;
Guy, Mary E.
- In:
Public performance & management review
33
(
2009/10
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10003910353
Saved in:
10
Quality of work life as a mediator between emotional labor and work family interference
Cheung, Francis Yue-Lok
;
Tang, Catherine So-Kum
- In:
Journal of business and psychology
24
(
2009
)
3
,
pp. 245-255
Persistent link: https://www.econbiz.de/10003914324
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