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The impact of individual relationships on performance and reformation of R&D alliances

Sanchez-Navas, Alba; Ferras-Hernandez, Xavier - In: Journal of Industrial Engineering and Management (JIEM) 8 (2015) 4, pp. 1270-1287

Purpose: To examine how trust, conflict, commitment and communication affect R&D alliance performance, the individual …/methodology/approach: Empirical research Findings: Trust, conflict, commitment and communication are positively related to alliance performance …

Persistent link: https://www.econbiz.de/10011939251

The Differing Effects of Satisfaction, Trust, and Commitment on Buyer's Behavioral Loyalty: A Study into the Buyer-Salesperson and Buyer-Selling Firm Relationship in a Business-to-...

Rutherford, Brian - 2007

ABSTRACT The Differing Effects of Satisfaction, Trust, and Commitment on Buyer's Behavioral Loyalty: A Study into the …

Persistent link: https://www.econbiz.de/10009463365

Alternative retailer-partner relationships: The role of satisfaction

Ha, H; Muthaly, S - 2008

-to-Business ('B2B') relationship process, where satisfaction is a key mediator between antecedents of both commitment and trust. This …

Persistent link: https://www.econbiz.de/10009481816

A systematic mapping study on customer loyalty and brand management

Tartaglione, Andrea Moretta; Cavacece, Ylenia; Russo, … - In: Administrative Sciences 9 (2019) 1, pp. 1-21

Customer loyalty is a topic of great interest for marketing scholars due to its importance in gaining sustainable competitive advantages and financial outcomes. Literature is prolific of works regarding customer loyalty and brand management. In order to improve the quantity and quality of...

Persistent link: https://www.econbiz.de/10012612045

Leadership and employee attitudes: The mediating role of perception of organizational politics

Khuwaja, Uzair; Ahmed, Kaleem; Abid, Ghulam; Adeel, Ahmad - In: Cogent Business & Management 7 (2020) 1, pp. 1-21

positively influence employee's attitude (job satisfaction and commitment), but also help to minimize negative perceptions … leadership styles has positive influence on employees job satisfaction commitment levels and negative political perceptions. The …

Persistent link: https://www.econbiz.de/10012657078

The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran

Faryabi, Mohammad; Sadeghzadeh, Kousar; Zakeri, Abdolnaser - In: Journal of relationship marketing : innovations & … 14 (2015) 1, pp. 37-52

Persistent link: https://www.econbiz.de/10011289287

Key drivers of services website loyalty

Sanz Blas, Silvia; Ruiz Mafe, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475

Persistent link: https://www.econbiz.de/10010379358

Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships

Rindell, Anne; Svensson, Göran; Mysen, Tore; … - In: International journal of business excellence 7 (2014) 1, pp. 16-27

Persistent link: https://www.econbiz.de/10011482011

The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers

Thaichon, Paramaporn; Quach, Sara - In: Journal of global scholars of marketing science : … 25 (2015) 4, pp. 295-313

Persistent link: https://www.econbiz.de/10011515067

L' alchimie des relations résilientes entre clients et fournisseurs étrangers : étude qualitative auprès d'acheteurs français

Akrout, Houcine - In: Revue Gestion 2000 : management & prospective 31 (2014) 1/2, pp. 53-69

Persistent link: https://www.econbiz.de/10010473313