Narrow search
Showing 1 - 4 of 4
Cover Image
Service research priorities in a rapidly changing context
Ostrom, Amy L.; Parasuraman, A.; Bowen, David E.; … - In: Journal of service research : JSR 18 (2015) 2, pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Cover Image
Service research priorities : designing sustainable service ecosystems
Field, Joy M.; Fotheringham, Darima; Subramony, Mahesh; … - In: Journal of service research 24 (2021) 4, pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Cover Image
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations; Anderson, Laurel; Mende, Martin; … - In: Journal of service research 24 (2021) 4, pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Cover Image
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.; Field, Joy M.; Fotheringham, Darima; … - In: Journal of service research 24 (2021) 3, pp. 329-353
Persistent link: https://www.econbiz.de/10012592938