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Consumer behaviour
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Dienstleistungsqualität
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Service quality
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Verma, Rohit
87
Hu, Paul Jen-Hwa
46
Hu, Han-fen
10
Victorino, Liana
10
Plaschka, Gerhard
9
Ding, David Xin
8
Chen, Hsinchun
7
Fang, Xiao
7
Wardell, Don G.
7
Wei, Chih-Ping
7
Moore, William L.
6
van der Rhee, Bo
6
Brown, Susan A.
5
Lee, Yen-Hsien
5
Pullman, Madeleine E.
5
Cheng, Tsang-Hsiang
4
Dixon, Michael
4
Goodale, John C.
4
Joglekar, Nitin
4
Karniouchina, Ekaterina V.
4
Yen, HsiuJu Rebecca
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Cui, Dai
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Ding, Xin David
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Huang, Yang
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Iqbal, Zafar
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Liu Sheng, Olivia R.
3
Moskowitz, Herbert
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Plante, Robert D.
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Rhee, Bo van der
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Sheng, Olivia R. Liu
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Tsai, Weiyu
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2
Anderson, Chris K.
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Boyer, Kenneth K.
2
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2
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Journal of Service Management
16
Decision support systems : DSS ; the international journal
11
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
Journal of management information systems : JMIS
6
Journal of service management
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Decision line
4
International journal of production economics
3
Journal of business research : JBR
3
Journal of operations management
3
Journal of organizational computing and electronic commerce
3
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3
Research handbook on services management
3
The journal of product innovation management : an internat. publication of the Product Development & Management Association
3
Decision sciences : DS
2
Electronic commerce research and applications
2
European journal of operational research : EJOR
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information systems research : ISR
2
Information systems research : ISR ; an information systems journal of the Institute for Operations Research and the Management Sciences
2
International Journal of Operations & Production Management
2
International journal of service industry management : IJSIM
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Journal of the Association for Information Science & Technology
2
Operations research, Management science : OR MS ; the international literature digest
2
Agglomeration and firm performance
1
Business Process Management Journal
1
California management review : CMR
1
Cornell hospitality quarterly : CQ
1
Corporate strategies & innovations in the emerging global economy
1
Decision Sciences
1
European Journal of Operational Research
1
European Planning Studies
1
Handbook of logistics and supply-chain management
1
Handbook of new product development management
1
Information systems management
1
International Journal of Production Economics
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
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ECONIS (ZBW)
56
OLC EcoSci
54
Other ZBW resources
23
RePEc
10
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1
e-SELFQUAL : a scale for measuring online self-service quality
Ding, David Xin
;
Hu, Paul Jen-Hwa
;
Sheng, Olivia R. Liu
- In:
Journal of business research : JBR
64
(
2011
)
5
,
pp. 508-515
Persistent link: https://www.econbiz.de/10008901456
Saved in:
2
Knowledge mapping for rapidly evolving domains : a design science approach
Dang, Yan Mandy
;
Zhang, Yulei Gavin
;
Hu, Paul Jen-Hwa
; …
- In:
Decision support systems : DSS ; the international journal
50
(
2010/11
)
2
,
pp. 415-427
Persistent link: https://www.econbiz.de/10008826244
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3
Law enforcement officers' acceptance of advanced e-government technology : a survey of COPLINK mobile
Hu, Paul Jen-Hwa
;
Chen, Hsinchun
;
Hu, Han-fen
;
Larson, Cathy
- In:
Electronic commerce research and applications
10
(
2011
)
1/6
,
pp. 6-16
Persistent link: https://www.econbiz.de/10009558635
Saved in:
4
Examining the role of information technology in cultivating firms' dynamic marketing capabilities
Wang, Eric T. G.
;
Hu, Han-fen
;
Hu, Paul Jen-Hwa
- In:
Information & management : the internat. journal of …
50
(
2013
)
6
,
pp. 336-343
Persistent link: https://www.econbiz.de/10009775415
Saved in:
5
A data-driven approach to measure web site navigability
Fang, Xiao
;
Hu, Paul Jen-Hwa
;
Chau, Michael
;
Hu, Han-fen
; …
- In:
Journal of management information systems : JMIS
29
(
2012/13
)
2
,
pp. 173-212
Persistent link: https://www.econbiz.de/10009710944
Saved in:
6
A multilevel approach to examine employees’ loyal use of ERP systems in organizations
Yen, HsiuJu Rebecca
;
Hu, Paul Jen-Hwa
;
Hsu, Sheila Hsuan-Yu
- In:
Journal of management information systems : JMIS
32
(
2015
)
4
,
pp. 144-178
Persistent link: https://www.econbiz.de/10011491420
Saved in:
7
Examining complementary effects of it investment on firm profitability : are complementarities the missing link?
Lee, Johnny Jiung-Yee
;
Randall, Taylor
;
Hu, Paul Jen-Hwa
; …
- In:
Information systems management
31
(
2014
)
4
,
pp. 340-352
Persistent link: https://www.econbiz.de/10010475446
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8
Green purchasing by MNC subsidiaries : the role of local tailoring in the presence of institutional duality
Hsu, Pei-fang
;
Hu, Paul Jen-Hwa
;
Wei, Chih-ping
;
Huang, …
- In:
Decision sciences : DS
45
(
2014
)
4
,
pp. 647-682
Persistent link: https://www.econbiz.de/10010405445
Saved in:
9
Arabian workers' acceptance of computer technology : a model comparison perspective
Hu, Paul Jen-Hwa
;
Al-Gahtani, Said S.
;
Hu, Han-fen
- In:
Journal of global information management : an official …
22
(
2014
)
2
,
pp. 1-22
Persistent link: https://www.econbiz.de/10010425580
Saved in:
10
Managing emerging infectious diseases with information systems : reconceptualizing outbreak management through the lens of loose coupling
Chen, Yi-da
;
Brown, Susan A.
;
Hu, Paul Jen-Hwa
;
King, …
- In:
Information systems research : ISR
22
(
2011
)
3
,
pp. 447-468
Persistent link: https://www.econbiz.de/10009383625
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