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Principles for successful mobi...
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Ranjan, Jayanthi
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Bhatnagar, Vishal
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Sinha, Sapna
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International journal of networking and virtual organisations : IJNVO
13
International journal of electronic customer relationship management : IJECRM
9
International journal of business excellence
6
International journal of business information systems : IJBIS
6
International journal of logistics economics and globalisation
6
International journal of value chain management : IJVCM
6
International Journal of Rough Sets and Data Analysis (IJRSDA)
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International journal of Indian culture and business management
4
International Journal of Logistics Economics and Globalisation
3
International journal of agile systems and management : IJASM
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The Learning Organization
3
Applied big data analytics in operations management
2
International Journal of Information Retrieval Research (IJIRR)
2
International journal of business innovation and research
2
Journal of Global Information Management (JGIM)
2
Journal of global information management : an official publication of the Information Resources Management Association
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The learning organization : TLO ; the international journal of critical studies in organizational learning
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Cases on consumer-centric marketing management
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Direct marketing : an international journal
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Electronic government : EG; an international journal
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Global business leadership development for the Fourth Industrial Revolution
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Industry 4.0 technologies for business excellence : frameworks, practices, and applications
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International Journal of Ambient Computing and Intelligence (IJACI)
1
International Journal of Grid and High Performance Computing (IJGHPC)
1
International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)
1
International journal of business competition and growth : IJBCG
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International journal of information technology and management : IJITM
1
International journal of intelligent enterprise : IJIE
1
Journal of Advances in Management Research
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Journal of Information & Knowledge Management (JIKM)
1
Journal of information & knowledge management : JIKM
1
Journal of promotion management : innovations in planning and applied research
1
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ECONIS (ZBW)
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OLC EcoSci
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Other ZBW resources
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RePEc
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1
Data mining tools: a CRM perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 315-331
Persistent link: https://www.econbiz.de/10003787128
Saved in:
2
Distinguishing operational customer relationship management and analytic customer relationship management : an organisational perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of logistics economics and …
1
(
2007/08
)
3/4
,
pp. 225-236
Persistent link: https://www.econbiz.de/10003837098
Saved in:
3
Aligning value drivers with business operations by data mining for strategic advantage in business organisations
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of value chain management : IJVCM
3
(
2009
)
3
,
pp. 316-330
Persistent link: https://www.econbiz.de/10003907731
Saved in:
4
Information security-enabled business process architecture for mobile CRM : the role of technology, planning, training and process
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of networking and virtual …
7
(
2010
)
5
,
pp. 452-464
Persistent link: https://www.econbiz.de/10008664156
Saved in:
5
Principles for successful aCRM in organizations
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
Direct marketing : an international journal
2
(
2008
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003934531
Saved in:
6
Techniques, process and enterprise application for e-CRM using data mining
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of value chain management : IJVCM
3
(
2009
)
4
,
pp. 401-410
Persistent link: https://www.econbiz.de/10003962739
Saved in:
7
A framework for analytical CRM : a data mining perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of business excellence
3
(
2010
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10009575538
Saved in:
8
Role of knowledge management and analytical CRM in business : data mining based framework
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
The learning organization : TLO ; the international …
18
(
2011
)
2
,
pp. 131-148
Persistent link: https://www.econbiz.de/10009158289
Saved in:
9
Analytical customer relationship management in insurance industry using data mining : a case study of Indian insurance company
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of networking and virtual …
9
(
2011
)
4
,
pp. 331-366
Persistent link: https://www.econbiz.de/10009409466
Saved in:
10
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
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