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Service Science and Innovation...
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Innovationsmanagement
22,861
Innovation management
22,853
Innovation
15,609
Service quality
14,979
Dienstleistungsqualität
14,848
Quality management
9,873
Qualitätsmanagement
9,870
Value creation
8,698
Betriebliche Wertschöpfung
8,612
Dienstleistungssektor
6,873
Service industry
6,771
Customer satisfaction
5,851
Kundenzufriedenheit
5,826
Beziehungsmarketing
5,277
Relationship marketing
5,276
Consumer behaviour
5,037
Konsumentenverhalten
5,036
Theory
3,473
Theorie
3,468
Firm performance
3,444
Unternehmenserfolg
3,443
USA
3,302
United States
3,291
Kundenintegration
3,216
Customer integration
3,215
Dienstleistung
3,193
New product development
3,052
Produktentwicklung
3,048
SME
2,913
KMU
2,911
Deutschland
2,874
Services
2,778
Germany
2,738
Industrie
2,688
Manufacturing industries
2,623
Knowledge management
2,570
Wissensmanagement
2,563
Technischer Fortschritt
2,346
Technological change
2,339
Lieferkette
2,302
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6,697
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697
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54
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11,025
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1,101
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564
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397
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104
Sammelwerk
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73
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67
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48
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research-article
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English
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6,039
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21
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10
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7
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Antony, Jiju
125
Brem, Alexander
71
Devadasan, S. R.
63
Gassmann, Oliver
62
Edvardsson, Bo
59
Kraus, Sascha
55
Bouncken, Ricarda B.
53
Möslein, Kathrin
53
Bruhn, Manfred
52
Herstatt, Cornelius
50
Ritala, Paavo
50
Shahin, Arash
49
Bessant, John R.
47
Han, Heesup
47
Witell, Lars
47
Mattila, Anna S.
45
Frattini, Federico
44
Van Haverbeke, Wim
44
Gallouj, Fai͏̈z
43
Piller, Frank T.
42
Prybutok, Victor R.
42
Gemünden, Hans Georg
41
Rubalcaba-Bermejo, Luis
40
Verganti, Roberto
40
Chen, Jin
39
Füller, Johann
39
Gustafsson, Anders
39
Krcmar, Helmut
39
Leimeister, Jan Marco
39
Messeni Petruzzelli, Antonio
39
Parida, Vinit
39
Vrontis, Demetris
39
Prentice, Catherine
38
Bogers, Marcel L. A. M.
37
Lichtenthaler, Ulrich
37
McColl-Kennedy, Janet R.
37
Chesbrough, Henry William
36
Hurmelinna-Laukkanen, Pia
36
Henry, Craig
35
Reichwald, Ralf
35
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Universität <Kassel> / Fachgebiet Wirtschaftsinformatik
7
ToKnowPress
6
Institut Arbeit und Technik <Gelsenkirchen>
5
Deutsches Institut für Japanstudien <Tōkyō>
3
Universität <Erlangen
3
Universität <Köln> / Lehrstuhl für Wirtschaftsinformatik insbesondere Systementwicklung
3
Akademie für Raumforschung and Landesplanung
2
College of Business
2
International Centre for Trade and Sustainable Development
2
School of Management
2
University of Western Sydney
2
Universität <Duisburg; Essen> / Lehrstuhl für Betriebswirtschaftslehre, insbes. Umweltwirtschaft und Controlling
2
Weltwirtschaftsforum
2
Akademie für Raumforschung und Landesplanung
1
Arbeitskreis Konjunktur des IWH
1
Brookings Institution
1
Colloque A.S.R.D.L.F., Lugano 1984
1
Columbia University <New York, NY> / Department of Economics
1
Deutschland / Beirat für Fragen des Gewerblichen Mittelstandes und der Freien Berufe
1
Deutschland / Bundesregierung
1
European Consumer Law Group
1
Fachhochschule <Düsseldorf> / Fachbereich Wirtschaft
1
Fakulteta za Management, Univerza na Primorskem
1
Federal Reserve Bank <Chicago, Ill.> / Research Department
1
Federal Reserve Bank <San Francisco, Calif.> / Economic Research Department
1
Federal Reserve Bank <New York, NY>
1
Forschungsprojekt Dienstleistung 2000plus / Beirat
1
Fraunhofer-Gesellschaft zur Förderung der Angewandten Forschung
1
Graduate School of Business <New York, NY>
1
Hochschule für Angewandte Wissenschaften <Aschaffenburg>
1
Hochschule für Technik und Wirtschaft <Chur>
1
INTARGIA Managementberatung GmbH
1
Industrial Development Organization / Secretariat
1
Institut für Informatik <München, Technische Universität> / Lehrstuhl für Wirtschaftsinformatik
1
Institut für Wirtschaftsinformatik <Siegen>
1
Institut für Zukunftsstudien und Technologiebewertung
1
Institute of Economics, Russian Academy of Sciences (RAS)
1
International Conference on Global Value Chains and Structural Adjustments <2013, Beijing>
1
International Employment Relations Association. Teaching, Learning and Research Symposium 4th 22-25 Nov. 2004 Ballarat, Vic.
1
International Forum on Technology Management <6, 1996, Amsterdam>
1
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Published in...
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Journal of business research : JBR
1,105
Technological forecasting & social change : an international journal
763
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
665
The service industries journal
615
International journal of innovation management
575
Industrial marketing management : the international journal for industrial and high-tech firms
537
International journal of productivity and quality management : IJPQM
517
The TQM journal : the international review of organizational improvement
495
International journal of hospitality management
492
International journal of production research
487
Research policy : policy, management and economic studies of science, technology and innovation
481
International journal of technology management : IJTM
470
International journal of quality & reliability management
455
Technology analysis & strategic management
448
Journal of retailing and consumer services
446
Technovation : the international journal of technological innovation, entrepreneurship and technology management
442
Journal of open innovation : technology, market, and complexity
417
International journal of production economics
408
IEEE transactions on engineering management : EM
328
Total quality management & business excellence
321
The journal of services marketing
310
The journal of product innovation management : an international publication of the Product Development & Management Association
252
International journal of innovation and technology management
242
Cogent business & management
221
Quality management journal : QMJ
220
International journal of contemporary hospitality management
212
Management science : journal of the Institute for Operations Research and the Management Sciences
211
International journal of services and operations management
208
Innovation: organization & management : IOM
202
Service business
200
The journal of business & industrial marketing
198
European journal of operational research : EJOR
197
International journal of quality and service sciences
195
Research technology management : RTM
188
International journal of business innovation and research
187
Journal of service management
184
R & D management
184
International journal of six sigma and competitive advantage : IJSSCA
183
Auditing : a journal of practice & theory
180
Tourism management : research, policies, practice
180
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ECONIS (ZBW)
62,415
RePEc
1,507
EconStor
405
BASE
103
USB Cologne (business full texts)
81
Other ZBW resources
56
OLC EcoSci
40
ArchiDok
1
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date (oldest first)
1
Antecedents of co-creation intention and their role in developing technology-based new
services
via customer involvement : a conceptual analysis
Sarmah, Bijoylaxmi
;
Rahman, Zillur
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10011954242
Saved in:
2
Determinants of
services
co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
3
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
4
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
5
The dark side of customer co-creation : exploring the consequences of failed co-created
services
Heidenreich, Sven
;
Wittkowski, Kristina
;
Handrich, Matthias
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10011287133
Saved in:
6
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
7
Non-voluntary service interaction from a service logic perspective : children and value co-creation
Lindqvist, Katja
;
Westrup, Ulrika
- In:
Public management review
22
(
2020
)
12
,
pp. 1781-1798
Persistent link: https://www.econbiz.de/10012312818
Saved in:
8
Service flexibility : conceptualizing value creation in service
Brozovic, Danilo
;
Nordin, Fredrik
;
Kindström, Daniel
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
6
,
pp. 868-888
Persistent link: https://www.econbiz.de/10011599353
Saved in:
9
Innovation development in service firms : a three-model perspective
Anning-Dorson, Thomas
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011813446
Saved in:
10
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
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