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The disciplining effect of concern for referrals : evidence from real estate agents
Shi, Lan; Tapia, Christina - In: Real estate economics : journal of the American Real … 44 (2016) 2, pp. 411-461
Persistent link: https://www.econbiz.de/10011482533
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Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das - In: Journal of retailing and consumer services 31 (2016), pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
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The importance of product/service quality for frontline marketing employee outcomes : the moderating effect of leader-member exchange (LMX)
Hall, Kristina K. Lindsey; Baker, Thomas L.; Andrews, … - In: Journal of marketing theory and practice 24 (2016) 1, pp. 23-41
Persistent link: https://www.econbiz.de/10011450444
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A wearable sales assistant : capturing dynamic nonverbal communication behaviors using sensor technology
Pauser, Sandra; Wagner, Udo - In: Marketing letters : a journal of research in marketing 30 (2019) 1, pp. 13-25
Persistent link: https://www.econbiz.de/10012016695
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Dynamic and static asking prices in the Sydney housing market
Khezr, Peyman; Menezes, Flávio Marques - In: The economic record : er 92 (2016) 297, pp. 209-221
Persistent link: https://www.econbiz.de/10011562490
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How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo; Karande, Kiran; Arndt, Aaron D. - In: Journal of marketing theory and practice 24 (2016) 3, pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
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The effect of individual market orientation on sales performance : an integrated framework for assessing the role of formal and informal communications
Lai, Christine Jaushyuam - In: Journal of marketing theory and practice 24 (2016) 3, pp. 328-343
Persistent link: https://www.econbiz.de/10011532957
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Die Erneuerung des Vertriebs
Stern, Rainer - In: Harvard-Business-Manager : das Wissen der Besten 38 (2016) 2, pp. 62-69
Persistent link: https://www.econbiz.de/10011535144
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Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah; Butler, Timothy D.; Johnson, Catherine M.; … - In: Journal of marketing theory and practice 22 (2014) 4, pp. 385-400
Persistent link: https://www.econbiz.de/10010510252