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Total quality management adoption in a public hospital : evidence from Mauritius
Ramseook-Munhurrun, Prabha; Munhurrun, Vedmani; … - In: Global journal of business research : GJBR 5 (2011) 3, pp. 67-77
Persistent link: https://www.econbiz.de/10008809289
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Perceived service quality in restaurant services : evidence from Mauritius
Ramseook-Munhurrun, Prabha - In: International journal of management and marketing … 5 (2012) 3, pp. 1-14
Persistent link: https://www.econbiz.de/10009665492
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Front-line employees' satisfaction in a call centre
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: Global journal of business management : GJBM 2 (2008) 2, pp. 91-101
Persistent link: https://www.econbiz.de/10003834940
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Service quality in the public service
Ramseook-Munhurrun, Prabha; Lukea-Bhiwajee, Soolakshna D.; … - In: International journal of management and marketing … 3 (2010) 1, pp. 37-50
Persistent link: https://www.econbiz.de/10003950984
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Measuring service quality: perceptions of employees
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: Global journal of business research : GJBR 4 (2010) 1, pp. 47-58
Persistent link: https://www.econbiz.de/10003955431
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Tourist satisfaction with Mauritius as a holiday destination
Naidoo, Perunjodi; Ramseook-Munhurrun, Prabha; … - In: Global journal of business research : GJBR 4 (2010) 2, pp. 113-123
Persistent link: https://www.econbiz.de/10003955507
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Marketing the hotel sector in economic crisis evidence from Mauritius
Naidoo, Perunjodi; Ramseook-Munhurrun, Prabha; … - In: Global journal of business research : GJBR 5 (2011) 2, pp. 1-12
Persistent link: https://www.econbiz.de/10008808095
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Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: Managing service quality : MSQ ; an international journal 19 (2009) 5, pp. 541-557
Persistent link: https://www.econbiz.de/10009525069
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Prospects and challenges of business tourism : a case of Mauritius
Seebaluck, Vanessa; Naidoo, Perunjodi; … - In: Review of business & finance studies : RBFS 6 (2015) 3, pp. 45-55
Persistent link: https://www.econbiz.de/10011289126
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A critical incident technique investigation of customers’ waiting experiences in service encounters
Ramseook-Munhurrun, Prabha - In: Journal of service theory and practice : JSTP 26 (2016) 3, pp. 246-272
Persistent link: https://www.econbiz.de/10011528280