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Han, Heesup
126
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105
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75
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75
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75
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72
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71
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68
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68
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67
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63
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60
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60
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60
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58
Kumar, V.
58
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58
Belk, Russell W.
55
Ko, Eunju
54
Thaichon, Park
54
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53
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49
Vrontis, Demetris
49
Bagozzi, Richard P.
48
Bang, Nguyen
46
Homburg, Christian
46
Pelsmacker, Patrick de
46
Hyun, Sunghyup Sean
45
Kim, Jungkeun
45
Sharma, Piyush
45
Wiedmann, Klaus-Peter
44
Diamantopoulos, Adamantios
43
Prentice, Catherine
43
Smith, Alan D.
43
Gil Saura, Irene
42
Park, Jungkun
41
Wong, IpKin Anthony
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Das, Gopal
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Rajagopal
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Balaji, M. S.
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International Conference on Relationship Marketing <9, 2009, Berlin>
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Dhanāgār-Heeṅ-P̱raḥdeś-Daiy
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La Londe Conference in Marketing Communications and Consumer Behavior <40, 2013, La Londe-les-Maures>
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New Contributions to Retail Payments: Conference at Norges Bank <2008, Oslo>
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Journal of business research : JBR
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2,055
International journal of hospitality management
839
International journal of consumer studies
770
Psychology & marketing
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Industrial marketing management : the international journal for industrial and high-tech firms
472
Asia Pacific journal of marketing and logistics
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The journal of product & brand management
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European journal of marketing : EJM
393
The journal of brand management : an international journal
379
Journal of marketing research : JMR
373
The journal of services marketing
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Journal of travel and tourism marketing
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Journal of marketing
360
Management science : journal of the Institute for Operations Research and the Management Sciences
359
Journal of marketing management : MM
358
Journal of the Academy of Marketing Science
355
Tourism management : research, policies, practice
353
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
348
Journal of retailing
341
Journal of international consumer marketing
327
Cogent business & management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
319
The service industries journal
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Marketing letters : a journal of research in marketing
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International journal of contemporary hospitality management
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Journal of marketing communications
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Journal of strategic marketing
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Journal of business ethics : JOBE
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ECONIS (ZBW)
57,412
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1
Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of business innovation and research
9
(
2015
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011545293
Saved in:
2
The impact of corporate social responsibility on customer satisfaction, relationship maintenance and loyalty in the shipping industry
Shin, Youngran
;
Vinh Van Thai
- In:
Corporate social responsibility and environmental management
22
(
2015
)
6
,
pp. 381-392
Persistent link: https://www.econbiz.de/10011449703
Saved in:
3
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal
;
Amini, Ahdia
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10012106926
Saved in:
4
Customer reponses to switching costs : a meta-analytic investigation of the moderating influence of culture
Pick, Doreén
;
Eisend, Martin
- In:
Journal of international marketing
24
(
2016
)
4
,
pp. 39-60
Persistent link: https://www.econbiz.de/10011626813
Saved in:
5
A lovable personality : the effect of brand personality on brand love
Roy, Pinaki
;
Khandeparkar, Kapil
;
Motiani, Manoj
- In:
The journal of brand management : an international journal
23
(
2016
)
5
,
pp. 97-113
Persistent link: https://www.econbiz.de/10011565291
Saved in:
6
When frontline employee behavior backfires : distinguishing between customer gratitude and indebtedness and their impact on relational behaviors
Bock, Dora E.
;
Folse, Judith Anne Garretson
;
Black, …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 322-336
Persistent link: https://www.econbiz.de/10011665447
Saved in:
7
Corporate image and reputation as drivers of customer loyalty
Leaniz, Patricia Martínez García de
;
Rodríguez del …
- In:
Corporate reputation review : an international journal
19
(
2016
)
2
,
pp. 166-178
Persistent link: https://www.econbiz.de/10011552649
Saved in:
8
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
9
Gift purchases as catalysts for strengthening customer-brand relationships
Eggert, Andreas
;
Steinhoff, Lena
;
Witte, Carina
- In:
Journal of marketing
83
(
2019
)
5
,
pp. 115-132
Persistent link: https://www.econbiz.de/10012176166
Saved in:
10
Trialogue on Facebook pages of grocery stores : customer engagement or customer enragement?
Peeroo, Swaleha
;
Samy, Martin
;
Jones, Brian
- In:
Journal of marketing communications
25
(
2019
)
8
,
pp. 861-883
Persistent link: https://www.econbiz.de/10012203378
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