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~type_genre:"Aufsatz im Buch"
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The empowerment of service wor...
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Human Resource Management
3
Personalmanagement
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Theorie
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Theory
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Betriebsklima
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Beziehungsmarketing
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Corporate culture
1
Customer service
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Firm performance
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Kundenservice
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Organizational behaviour
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Personalführung
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Service management
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Services marketing
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Strategic management
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Strategisches Management
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Aufsatz im Buch
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Case study
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Bowen, David E.
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Cropanzano, Russell
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Gilliland, Stephen W.
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Ostroff, Cheri
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Pugh, S. Douglas
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Schneider, Benjamin
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HRM defined and in organizational context
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Handbook of service science ; [Vol. 1]
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Readings in organizational behavior
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The Routledge companion to strategic human resource management
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ECONIS (ZBW)
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Linking human resource management and customer outcomes
Bowen, David E.
;
Pugh, S. Douglas
- In:
The Routledge companion to strategic human resource …
,
(pp. 502-518)
.
2009
Persistent link: https://www.econbiz.de/10003782904
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2
The management of organizational justice
Cropanzano, Russell
;
Bowen, David E.
;
Gilliland, Stephen W.
- In:
Readings in organizational behavior
,
(pp. 280-298)
.
2010
Persistent link: https://www.econbiz.de/10003891021
Saved in:
3
Winning the service game : revisiting the rules by which people co-create value
Schneider, Benjamin
;
Bowen, David E.
-
2010
Persistent link: https://www.econbiz.de/10003968682
Saved in:
4
Understanding HRM - firm performance linkages : the role of the strength" of the HRM system
Bowen, David E.
;
Ostroff, Cheri
-
2007
Persistent link: https://www.econbiz.de/10003590109
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