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~type_genre:"Aufsatz in Zeitschrift"
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Customer relationship manageme...
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Relationship marketing
14,917
Beziehungsmarketing
14,901
Consumer behaviour
6,866
Konsumentenverhalten
6,866
Management
6,708
Customer satisfaction
4,249
Kundenzufriedenheit
4,249
Dienstleistungsqualität
3,148
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3,148
Brand management
2,038
Markenführung
2,038
Brand image
1,609
Markenimage
1,609
Social Web
1,527
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1,527
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1,450
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1,450
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1,198
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1,198
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1,181
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1,174
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1,151
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1,150
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1,141
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1,140
management
1,138
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1,113
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1,110
Managers
1,080
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1,070
E-commerce
1,057
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1,056
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1,049
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1,048
Brand
1,032
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1,027
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1,027
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1,013
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954
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Undetermined
9,876
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2,199
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Article
22,324
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283
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Aufsatz in Zeitschrift
Article in journal
22,607
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6,826
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6,031
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6,031
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5,014
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4,802
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4,802
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4,589
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3,587
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3,284
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2,694
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2,348
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2,069
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Han, Heesup
53
Kumar, V.
49
Hollebeek, Linda D.
42
Mattila, Anna S.
38
Gil Saura, Irene
35
Verhoef, Peter C.
35
Svensson, Göran
33
Prentice, Catherine
32
Smith, Alan D.
31
Wrohlich, Katharina
31
Palmatier, Robert W.
30
Homburg, Christian
29
Bruhn, Manfred
28
Loureiro, Sandra Maria Correia
28
Herrmann, Andreas
27
Kirsch, Anja
27
Vrontis, Demetris
26
Bang, Nguyen
25
Grewal, Dhruv
25
Agnihotri, Raj
24
Hyun, Sunghyup Sean
24
Klaus, Philipp
24
Walsh, Gianfranco
24
Thaichon, Park
23
Wong, IpKin Anthony
23
Huber, Frank
22
Rather, Raouf Ahmad
22
Ruyter, Ko de
22
Evanschitzky, Heiner
21
Kumar, Vikas
21
Quach, Sara
21
Balaji, M. S.
20
Harrigan, Paul
20
Wieseke, Jan
20
Bloom, Nicholas
19
Gustafsson, Anders
19
Karjaluoto, Heikki
19
Khan, Imran
19
Sesé, F. Javier
19
So, Kevin Kam Fung
19
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International Conference on Relationship Marketing <9, 2009, Berlin>
2
International Working Seminar on Production Economics <6, 1990, Igls>
2
AFAP International Conference on Entrepreneurship and Business Management <2., 2015, Kuala Lumpur>
1
Africa Academy of Management / Biennial Conference <3., 2016, Nairobi>
1
Arthur D. Little, Incorporated <Cambridge, Mass.>
1
Confederazione Italiana Dirigenti di Azienda
1
Conference on Computational Management Science <15., 2018, Trondheim>
1
Deutsches Institut für Wirtschaftsforschung
1
Ecole Nationale Supérieure des Télécommunications de Bretagne <Brest, Finistère>
1
EuroMed Academy of Business / Annual Conference <7., 2014, Kristiansand>
1
European Academy of Management Conference <20., 2020, Online>
1
European Association of CCP Clearing Houses / Policy Committee
1
European Congress on Operations Research <9, 1988, Paris>
1
Institut für Sozialistische Wirtschaftsführung <Rostock>
1
Instytut Rozwoju i Studiów Strategicznych <Warschau>
1
International Conference in Computational Management Science <8, 2011, Neuenburg, Schweiz>
1
International Conference on Business and Economy <2011, Konstanza>
1
International Conference on Computational Management Science <14., 2017, Bergamo>
1
International Conference on Computational Management Science <Prag>
1
International Conference on Quality Engineering and Management <1., 2014, Guimarães>
1
International Corporate Identity Group / Symposium <15., 2012, Århus>
1
International Research Meeting in Business and Management <5., 2014, Nizza>
1
International Scientific Conference "Business and Management" <10., 2018, Vilnius>
1
International Scientific Conference on Economic and Social Development <1, 2012, Frankfurt am Main>
1
International Symposium on Ethics, Business and Society Business and Management <15, 2008, Barcelona>
1
International Working Seminar on Production Economics <5, 1988, Igls>
1
Journal of Accounting & Economics Conference <2016, Cambridge, Mass.>
1
Managerial Economics Research Center <Rochester, NY>
1
Observatoire de la Finance <Genf>
1
Qualitative Research in Management and Organizations Conference <4., 2014, Albuquerque, NM>
1
Schmalenbach-Gesellschaft - Deutsche Gesellschaft für Betriebswirtschaft / Arbeitskreis Finanzierung
1
Schmalenbach-Gesellschaft - Deutsche Gesellschaft für Betriebswirtschaft / Arbeitskreis Integrierte Unternehmungsplanung
1
Spanish-Portuguese Scientific Management Conference <2015, Toronto>
1
Stanford University / Graduate School of Business / Conference <2014, Stanford, Calif.>
1
Symposium on the Distribution of Power among Corporate Managers, Shareholders, and Directors <1987, Rochester, NY>
1
Universitatea Spiru Haret / Facultatea de Management Financiar Contabil
1
Universität Zürich / Institut für Betriebswirtschaftliche Forschung
1
Université Paris 1 Panthéon-Sorbonne
1
Weltbank
1
Wirtschaftskammer Österreich
1
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Journal of business research : JBR
697
Journal of retailing and consumer services
585
Industrial marketing management : the international journal for industrial and high-tech firms
429
International journal of hospitality management
304
The journal of services marketing
227
The journal of business & industrial marketing
205
The service industries journal
189
Journal of the Academy of Marketing Science
179
Journal of strategic marketing
171
European research studies
155
International journal of electronic customer relationship management : IJECRM
141
International journal of contemporary hospitality management
134
Tourism management : research, policies, practice
130
Journal of marketing
126
Journal of travel and tourism marketing
122
Journal of business ethics : JOBE
118
Journal of hospitality marketing & management
118
Journal of service research : JSR
117
Cogent business & management
114
The journal of product & brand management
111
Journal of service management
109
The journal of brand management : an international journal
109
Asia Pacific journal of marketing and logistics
108
Journal of retailing
105
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
104
Marketing intelligence & planning
103
Psychology & marketing
102
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
100
Journal of business economics : JBE
99
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
European journal of marketing : EJM
98
European journal of operational research : EJOR
98
Business horizons
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Services marketing quarterly
92
European Sport management quarterly : ESMQ
90
Die Betriebswirtschaft : DBW
85
Harvard-Business-Manager : das Wissen der Besten
85
The international journal of bank marketing : IJBM
85
Journal of sport management : the official journal of the North American Society of Sport Management
83
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ECONIS (ZBW)
22,607
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1
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1
Customer Equity: Measurement,
Management
and Research Opportunities
Villanueva, Julian
;
Hanssens, Dominique M.
-
2006
Persistent link: https://www.econbiz.de/10003487214
Saved in:
2
Die Erschließung von Kundenpotenzialen durch cross-selling : konzeptionelle Grundlagen und empirische Ergebnisse
Homburg, Christian
;
Schäfer, Heiko
- In:
Marketing : ZFP ; journal of research and management
24
(
2002
)
1
,
pp. 7-26
Persistent link: https://www.econbiz.de/10001655219
Saved in:
3
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
4
Suppliers' power relationships with industrial key customers
Lacoste, Sylvie
;
Blois, Keith J.
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 562-571
Persistent link: https://www.econbiz.de/10011339880
Saved in:
5
The strategic value of niche importers in international marketing channels
Hammervoll, Trond
;
Toften, Kjell
- In:
International journal of globalisation and small …
6
(
2014
)
2
,
pp. 119-129
Persistent link: https://www.econbiz.de/10011348082
Saved in:
6
Effects of the organization-public relational gap between experiential and expected relationship outcomes : relational gap analysis
Kang, Minjeong
- In:
Journal of communication management : an international …
17
(
2013
)
1
,
pp. 40-55
Persistent link: https://www.econbiz.de/10009723531
Saved in:
7
Pareto-principle application in non-IT supported CRM processes : a case study of a Dutch manufacturing SME
Elbeltagi, Ibrahim
;
Kempen, Thijs
;
Garcia, Elaine
- In:
Business process management journal
20
(
2014
)
1
,
pp. 129-150
Persistent link: https://www.econbiz.de/10010246787
Saved in:
8
Social media's impact on organizational performance and entrepreneurial orientation in organizations
Farzana Parveen
;
Noor Ismawati Jaafar
;
Sulaiman Ainin
- In:
Management decision : MD
54
(
2016
)
9
,
pp. 2208-2234
Persistent link: https://www.econbiz.de/10011551567
Saved in:
9
The determinants of service recovery in the retail industry : a study of micro and small enterprises in Ghana
Crabbe, Margaret J.
;
Acquaah, Moses
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 54-74
Persistent link: https://www.econbiz.de/10011560487
Saved in:
10
Evaluation of the influence of a chosen element of insurance companies' employees behaviour on specific aspects of customer relations
management
Grzebieniak, Andrzej
- In:
Olsztyn economic journal
8
(
2013
)
2
,
pp. 177-187
Persistent link: https://www.econbiz.de/10010506161
Saved in:
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