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~type_genre:"Aufsatz in Zeitschrift"
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Consumer behaviour
17
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17
Customer satisfaction
15
Kundenzufriedenheit
15
Beziehungsmarketing
11
Relationship marketing
11
Dienstleistungsqualität
9
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36
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Aufsatz in Zeitschrift
Article in journal
36
research-article
6
Article
3
Aufsatz im Buch
1
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review-article
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English
31
Spanish
5
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Vázquez Casielles, Rodolfo
34
Iglesias Argu͏̈elles, Víctor
10
Varela Neira, Concepción
9
Cachero-Martínez, Silvia
5
Díaz Martín, Ana María
3
Suárez Álvarez, Leticia
3
Suárez-Álvarez, Leticia
3
Río-Lanza, Ana Belén del
2
Álvarez Álvarez, Begoña
2
Alvarez-Gonzalez, Luis Ignacio
1
Belén del Río-Lanza, Ana
1
Castro-Lopez, Adrian
1
Del Río-Lanza, Ana Belén
1
Díaz-Martin, Ana María
1
Díaz-Martín, Ana M.
1
Díaz-Martín, Ana María
1
García Rodríguez, Nuria
1
García-Acebrón, Constantino
1
Iglesias, Víctor
1
Iglesias-Argüelles, Víctor
1
Martín, Ana Maria Díaz
1
Puente, Javier
1
Rey-Garcia, Marta
1
Río-Lanza, Ana-Belén del
1
Salido-Andres, Noelia
1
Salido-Andrés, Noelia
1
Sanzo Pérez, María José
1
Sanzo, María José
1
Sanzo-Pérez, María José
1
Varela-Neira, Concepción
1
Varela-Neira, Conceptión
1
Viejo Fernández, Nuria
1
Viejo-Fernández, Nuria
1
Álvarez Álvarez, B.
1
Álvarez, Leticia Suárez
1
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Journal of business economics and management
2
Journal of business research : JBR
2
Journal of business-to-business marketing
2
Journal of retailing and consumer services
2
The journal of business & industrial marketing
2
The service industries journal
2
Asia Pacific journal of marketing and logistics
1
Cuadernos de economía y dirección de la empresa : CEDE
1
Estudios sobre consumo : revista del Instituto Nacional del Consumo, Ministerio de Sanidad y Consumo ; EC
1
European journal of marketing : EJM
1
Información comercial española : ICE : revista de economía
1
International review on public and non-profit marketing
1
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
1
Journal of advertising research
1
Journal of financial services marketing : JFSM
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing management : MM
1
Journal of risk and financial management : JRFM
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Journal of targeting, measurement and analysis for marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management decision
1
Management research : the journal of the Iberoamerican Academy of Management
1
Marketing letters : a journal of research in marketing
1
Psychology & marketing
1
Service business
1
The international journal of bank marketing : IJBM
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Universia business review : revista trimestral de Dirección de Empresas
1
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ECONIS (ZBW)
36
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1
Building consumer loyalty through e-shopping experiences : the mediating role of emotions
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502704
Saved in:
2
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of business economics and management
18
(
2017
)
3
,
pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
Saved in:
3
Multi-tiered private labels portfolio strategies : effects on consumer behavior
Vázquez Casielles, Rodolfo
;
Cachero-Martínez, Silvia
- In:
Journal of marketing channels : ... distribution …
25
(
2018
)
1/2
,
pp. 36-46
Persistent link: https://www.econbiz.de/10012119162
Saved in:
4
Investigación de las preferencias del consumidor mediante "análisis conjunto" : importancia para el diseño de nuevos productos
Vázquez Casielles, Rodolfo
- In:
Información comercial española : ICE : revista de …
(
1990
),
pp. 149-163
Persistent link: https://www.econbiz.de/10001089044
Saved in:
5
Effects of price decisions on product categories and brands
Álvarez Álvarez, Begoña
;
Vázquez Casielles, Rodolfo
- In:
Asia Pacific journal of marketing and logistics
20
(
2008
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10003728553
Saved in:
6
Satisfaction with service recovery : perceived justice and emotional responses
Río-Lanza, Ana Belén del
;
Vázquez Casielles, Rodolfo
; …
- In:
Journal of business research : JBR
62
(
2009
)
8
,
pp. 775-781
Persistent link: https://www.econbiz.de/10003861043
Saved in:
7
The role of commtiment perceived by the consumer in service industries
Suárez Álvarez, Leticia
;
Vázquez Casielles, Rodolfo
; …
- In:
Management research : the journal of the Iberoamerican …
7
(
2008/09
)
2
,
pp. 141-157
Persistent link: https://www.econbiz.de/10003895795
Saved in:
8
Consumers' characteristics and brand choice behaviour: loyalty and consumption
Vázquez Casielles, Rodolfo
;
Álvarez Álvarez, Begoña
- In:
Journal of targeting, measurement and analysis for marketing
15
(
2007
)
2
,
pp. 121-133
Persistent link: https://www.econbiz.de/10003482567
Saved in:
9
Las agencias de viaje virtuales : ¿cómo analizar la calidad de e-servicio y sus efectos sobre la satisfacción del cliente? : analysing the e-service quality and this effects on cus...
Vázquez Casielles, Rodolfo
;
Río-Lanza, Ana Belén del
; …
- In:
Universia business review : revista trimestral de …
24
(
2009
),
pp. 122-142
Persistent link: https://www.econbiz.de/10003907832
Saved in:
10
Explaining customer satisfaction with complaint handling
Varela Neira, Concepción
;
Vázquez Casielles, Rodolfo
; …
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
2
,
pp. 88-112
Persistent link: https://www.econbiz.de/10008696425
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