//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer journey analyses in d...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
42
Konsumentenverhalten
42
Internet marketing
15
Online-Marketing
15
Beziehungsmarketing
14
Brand management
14
Markenführung
14
Relationship marketing
14
Customer satisfaction
11
Kundenzufriedenheit
11
Advertising effects
10
Marketing management
10
Marketingmanagement
10
Werbewirkung
10
Feldforschung
9
Field research
9
Innovation
9
Lieferantenmanagement
9
Social Web
9
Social web
9
Supplier relationship management
9
Advertising
8
Anlageverhalten
8
Behavioural finance
8
Brand image
8
Dienstleistungsqualität
8
Einzelhandel
8
Firm performance
8
Markenimage
8
Mobile communications
8
Mobilkommunikation
8
Retail trade
8
Service quality
8
Unternehmenserfolg
8
Werbung
8
Business model
7
Geschäftsmodell
7
Mobile Business
7
Mobile business
7
New product development
7
more ...
less ...
Online availability
All
Undetermined
50
Free
10
Type of publication
All
Article
128
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
128
Graue Literatur
14
Non-commercial literature
14
Arbeitspapier
12
Working Paper
12
Aufsatz im Buch
11
Book section
11
research-article
10
Hochschulschrift
5
Thesis
3
conceptual-paper
2
Article
1
Case study
1
Collection of articles written by one author
1
Fallstudie
1
Konferenzschrift
1
Sammlung
1
viewpoint
1
more ...
less ...
Language
All
English
123
German
5
Author
All
Luo, Xueming
67
Aspara, Jaakko
43
Tikkanen, Henrikki
18
Falk, Tomas
16
Fang, Zheng
15
Klein, Jan F.
11
Andrews, Michelle
9
Phang, Chee Wei
7
Zhang, Yuchi
6
Henkel, Sven
5
Merfeld, Katrin
5
Wang, Xiaoyi
5
Fong, Nathan M.
4
Hammerschmidt, Maik
4
Hietanen, Joel
4
Homburg, Christian
4
Raithel, Sascha
4
Wittkowski, Kristina
4
Cheng, Zhang
3
Hoffmann, Arvid O. I.
3
Lin, Zhijie
3
Parvinen, Petri
3
Qin, Marco Shaojun
3
Qu, Zhe
3
Schepers, Jeroen J. L.
3
Zhang, Jie Jennifer
3
Zheng, Qinqin
3
Bergner, Kai
2
Bhattacharya, C. B.
2
Chakravarti, Amitav
2
Du, Shuili
2
Dubé, Jean-Pierre
2
Frösén, Johanna
2
Gahler, Markus
2
Ghose, Anindya
2
Grant, David B.
2
Gu, Bin
2
Halme, Merja
2
Holmlund, Maria
2
Hölzing, Jörg A.
2
more ...
less ...
Published in...
All
Journal of marketing
13
Journal of business research : JBR
11
Journal of the Academy of Marketing Science
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
7
Information systems research : ISR
5
European journal of marketing : EJM
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of service research : JSR
4
Harvard business review : HBR
3
Harvard-Business-Manager : das Wissen der Besten
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of management information systems : JMIS
3
Journal of marketing research : JMR
3
Marketing letters : a journal of research in marketing
3
Marketing science
3
Strategic management journal
3
The journal of behavioral finance : a publication of the Institute of Behavioral Finance
3
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of service research
2
Management decision : MD
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Technological forecasting & social change : an international journal
2
Academy of Management journal : AMJ
1
Australasian marketing journal
1
European journal of marketing
1
European journal of operational research : EJOR
1
Homo oeconomicus : HOE ; journal of behavioral and institutional economics
1
International journal of electronic commerce : IJEC
1
International journal of marketing : IJM ; formerly Der Markt
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of physical distribution and logistics management
1
Journal of business ethics : JOBE
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of customer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
Journal of management studies : JMS
1
Journal of marketing management : MM
1
more ...
less ...
Source
All
ECONIS (ZBW)
128
Showing
1
-
10
of
128
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What gets measured gets done: can self-tracking technologies enhance advice compliance?
Wittkowski, Kristina
;
Klein, Jan F.
;
Falk, Tomas
; …
- In:
Journal of service research
23
(
2020
)
3
,
pp. 281-298
Persistent link: https://www.econbiz.de/10012265759
Saved in:
2
The dilemma of service productivity and service innovation : an empirical exploration in financial services
Aspara, Jaakko
;
Klein, Jan F.
;
Luo, Xueming
;
Tikkanen, …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 249-262
Persistent link: https://www.econbiz.de/10011855809
Saved in:
3
Buying to share : how prosumption promotes purchases in peer-to-peer asset sharing
Klein, Jan F.
;
Merfeld, Katrin
;
Wilhelms, Mark-Philipp
; …
- In:
Journal of business research : JBR
143
(
2022
),
pp. 171-183
Persistent link: https://www.econbiz.de/10013194519
Saved in:
4
Linking pop-up brand stores to brand experience and word of mouth : the case of luxury retail
Klein, Jan F.
;
Falk, Tomas
;
Esch, Franz-Rudolf
; …
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5761-5767
Persistent link: https://www.econbiz.de/10011597493
Saved in:
5
Targeted promotions on an e-book platform : crowding out, heterogeneity, and opportunity costs
Fong, Nathan M.
;
Zhang, Yuchi
;
Luo, Xueming
;
Wang, Xiaoyi
- In:
Journal of marketing research
56
(
2019
)
2
,
pp. 310-323
Persistent link: https://www.econbiz.de/10012177359
Saved in:
6
Consumer connectivity in a complex, technology-enabled, and mobile-oriented world with smart products
Verhoef, Peter C.
;
Stephen, Andrew T.
;
Kannan, P. K.
; …
- In:
Journal of interactive marketing : a quarterly …
40
(
2017
),
pp. 1-8
Persistent link: https://www.econbiz.de/10011777290
Saved in:
7
Complementarity and cannibalization of offline-to-online targeting : a field experiment on omnichannel commerce
Luo, Xueming
;
Zhang, Yuchi
;
Zeng, Fue
;
Qu, Zhe
- In:
MIS quarterly
44
(
2020
)
2
,
pp. 957-982
Persistent link: https://www.econbiz.de/10012261989
Saved in:
8
Relational price discounts : consumers' metacognitions and nonlinear effects of initial discounts on customer retention
Rio Olivares, M. J. del
;
Wittkowski, Kristina
;
Aspara, …
- In:
Journal of marketing
82
(
2018
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011804107
Saved in:
9
Sleeping with competitors : the impact of NPD phases on stock market reactions to horizontal collaboration
Wu, Qingsheng
;
Luo, Xueming
;
Slotegraaf, Rebecca J.
; …
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
4
,
pp. 490-511
Persistent link: https://www.econbiz.de/10011306302
Saved in:
10
Do institutional investors pay attention to customer satisfaction and why?
Luo, Xueming
;
Zhang, Ran
;
Zhang, Weining
;
Aspara, Jaakko
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
2
,
pp. 119-136
Persistent link: https://www.econbiz.de/10010345200
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->