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Satisfaction : how every great...
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Handbook of customer satisfaction and loyalty measurement
Hill, Nigel
;
Alexander, Jim
-
2006
-
3. ed.
Persistent link: https://www.econbiz.de/10004871040
Saved in:
2
Challenges of managing information quality in service organizations
Hakim, Latif al-
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10004875867
Saved in:
3
Get noticed - get referrals : build your client base and your business by making a name for yourself
Lublin, Jill
;
Steisel, Mark
-
2008
Persistent link: https://www.econbiz.de/10004540121
Saved in:
4
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
Price, Bill
;
Jaffe, David
-
2008
Persistent link: https://www.econbiz.de/10004910141
Saved in:
5
Living brands : collaboration + innovation = customer fascination
Nadeau, Raymond A.
-
2007
Persistent link: https://www.econbiz.de/10004875849
Saved in:
6
The business-oriented CIO : a guide to market-driven management
Tillmann, George
-
2008
Persistent link: https://www.econbiz.de/10004914972
Saved in:
7
Customer relationship management
Peelen, Ed
-
2006
-
2. ed.
Persistent link: https://www.econbiz.de/10004508499
Saved in:
8
Customer relationship management
Peelen, Ed
-
2005
Persistent link: https://www.econbiz.de/10004826675
Saved in:
9
Mass customization : a supply chain approach
Chandra, Charu
(
contributor
);
Kamrani, Ali K.
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10004836329
Saved in:
10
Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life
Fragasso, Philip M.
-
2008
Persistent link: https://www.econbiz.de/10004918566
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