Narrow search
Showing 1 - 10 of 288
Cover Image
Handbook of customer satisfaction and loyalty measurement
Hill, Nigel; Alexander, Jim - 2006 - 3. ed.
Persistent link: https://www.econbiz.de/10004871040
Cover Image
Challenges of managing information quality in service organizations
Hakim, Latif al- (contributor) - 2007
Persistent link: https://www.econbiz.de/10004875867
Cover Image
Get noticed - get referrals : build your client base and your business by making a name for yourself
Lublin, Jill; Steisel, Mark - 2008
Persistent link: https://www.econbiz.de/10004540121
Cover Image
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
Price, Bill; Jaffe, David - 2008
Persistent link: https://www.econbiz.de/10004910141
Cover Image
Living brands : collaboration + innovation = customer fascination
Nadeau, Raymond A. - 2007
Persistent link: https://www.econbiz.de/10004875849
Cover Image
The business-oriented CIO : a guide to market-driven management
Tillmann, George - 2008
Persistent link: https://www.econbiz.de/10004914972
Cover Image
Customer relationship management
Peelen, Ed - 2006 - 2. ed.
Persistent link: https://www.econbiz.de/10004508499
Cover Image
Customer relationship management
Peelen, Ed - 2005
Persistent link: https://www.econbiz.de/10004826675
Cover Image
Mass customization : a supply chain approach
Chandra, Charu (contributor); Kamrani, Ali K. (contributor) - 2004
Persistent link: https://www.econbiz.de/10004836329
Cover Image
Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life
Fragasso, Philip M. - 2008
Persistent link: https://www.econbiz.de/10004918566