//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Book section"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Online customer experience in...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Electronic Commerce
2,883
E-commerce
2,882
Kosten-Nutzen-Analyse
1,217
Cost-benefit analysis
1,216
Einzelhandel
1,186
Retail trade
1,179
Theorie
863
Theory
863
Deutschland
812
Germany
811
Kundenzufriedenheit
795
Customer satisfaction
794
Internet
612
Beziehungsmarketing
531
Relationship marketing
531
Konsumentenverhalten
480
Consumer behaviour
479
Online-Handel
349
Online retailing
348
USA
325
United States
325
Welt
293
World
293
Lieferantenmanagement
270
Supplier relationship management
270
KMU
225
SME
225
Digitalisierung
198
Digitization
197
Business model
193
Geschäftsmodell
193
Social Web
191
Social web
191
EU countries
188
EU-Staaten
188
Dienstleistungsqualität
184
Service quality
184
Supply chain
183
Lieferkette
182
Internet marketing
155
more ...
less ...
Online availability
All
Undetermined
817
Free
53
Type of publication
All
Article
6,104
Type of publication (narrower categories)
All
Book section
Article in journal
32,499
Aufsatz in Zeitschrift
32,499
Graue Literatur
6,779
Non-commercial literature
6,779
Aufsatz im Buch
6,104
Working Paper
4,957
Arbeitspapier
4,314
Hochschulschrift
2,890
Thesis
2,175
Collection of articles of several authors
1,668
Sammelwerk
1,668
Aufsatzsammlung
964
Konferenzschrift
790
Case study
686
Fallstudie
686
Amtsdruckschrift
581
Government document
581
Dissertation u.a. Prüfungsschriften
490
Bibliografie enthalten
459
Bibliography included
459
Conference proceedings
413
Conference paper
386
Konferenzbeitrag
386
Lehrbuch
323
Article
310
Textbook
276
Statistik
178
Collection of articles written by one author
153
Sammlung
153
Ratgeber
150
Guidebook
135
Advisory report
129
Gutachten
129
Forschungsbericht
128
Statistics
124
Handbook
117
Handbuch
117
Glossar enthalten
102
Glossary included
102
more ...
less ...
Language
All
English
3,947
German
2,107
French
37
Italian
5
Dutch
5
Spanish
2
Portuguese
1
more ...
less ...
Author
All
Bauer, Hans H.
14
Homburg, Christian
14
Picot, Arnold
14
Albers, Sönke
12
Meyer, Anton
12
Swoboda, Bernhard
12
Kollmann, Tobias
11
Bruhn, Manfred
10
Töpfer, Armin
10
Zentes, Joachim
10
Fritz, Wolfgang
9
Lingenfelder, Michael
9
Möhlenbruch, Dirk
9
Wirtz, Bernd W.
9
Ahlert, Dieter
8
Hampicke, Ulrich
8
Müller-Hagedorn, Lothar
8
Pepels, Werner
8
Reinartz, Werner J.
8
Rudolph, Thomas
8
Brenner, Walter
7
Greiner, Wolfgang
7
Huber, Frank
7
Klarmann, Martin
7
Klein, Stefan
7
Krcmar, Helmut
7
Renko, Sanda
7
Schröder, Hendrik
7
Shaw, Michael J.
7
Silberer, Günter
7
Stauss, Bernd
7
Anumba, Chimay J.
6
Beicht, Ursula
6
Dedrick, Jason
6
Dholakia, Nikhilesh
6
Fantapié Altobelli, Claudia
6
Grewal, Dhruv
6
Heinemann, Gerrit
6
Hildebrandt, Lutz
6
Hudetz, Kai
6
more ...
less ...
Institution
All
Berlin Group
1
INFER, International Network for Economic Research
1
Oesterreichische Nationalbank
1
Published in...
All
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
Retailing in the 21st century : current and future trends
35
Shopping-Center-Handbuch : Development, Management, Marketing
27
Handbook of strategic e-business management
20
E-commerce and electronic markets in agribusiness and supply chains : proceedings of the 75th Seminar of the European Association of Agricultural Economists (EAAE) February, 14 - 16, 2001, Bonn, Germany
19
Electronic Services
19
Handbook of research on cost-benefit analysis
19
Modern analysis of customer surveys : with applications using R
19
Die Industrie neu erfinden? : innovative Geschäftsmodelle ; Referate, Beiträge, Umfrage
18
Electronic business : theoretische Aspekte und Anwendungen in der betrieblichen Praxis ; Festschrift für Jörg Biethahn ; mit 13 Tabellen
18
Retail supply chain management : quantitative models and empirical studies
17
Central bank reserve management : new trends, from liquidity to return
16
Impact assessment and sustainable development : European practice and experience
16
Modelle im E-Business
16
Roadmap to E-Business : wie Unternehmen das Internet erfolgreich nutzen ; Festschrift zum 75. Geburtstag von Prof. Dr. Heinz Weinhold-Stünzi
16
Electronic Business und Mobile Business : Ansätze, Konzepte und Geschäftsmodelle
15
Handbuch Handel : Strategien - Perspektiven - internationaler Wettbewerb
15
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
15
Selected readings on information technology and business systems management
15
www.musikverkaufen.de : die digitale Musikwirtschaft
15
E-business management : integration of Web technologies with business models
14
Einzelhandelsimmobilien : Stand - Entwicklung - Perspektiven ; Grundlagen für erfolgreiches Investment und Management
14
Electronic commerce : Herausforderungen, Anwendungen, Perspektiven
14
Leitfaden Online-Marketing ; [Bd. 1]
14
Transforming e-business practices and applications : emerging technologies and concepts
14
Business to business electronic commerce : challenges and solutions
13
Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
13
E-business in construction
13
Innovationen im E-Business : die 5. Paderborner Frühjahrstagung des Fraunhofer-Anwendungszentrums für Logistikorientierte Betriebswirtschaft wurde am 10. April 2003 ausgerichtet...
13
Modern concepts of the theory of the firm : managing enterprises of the New Economy ; with 82 tables
13
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
12
Applied methods of cost-benefit analysis in health care
12
Consumerism and the co-operative movement in modern British history : taking stock
12
Contemporary research in e-branding
12
Cost-benefit analysis and water resources management
12
E-business issues, challenges and opportunities for SMEs : driving competitiveness
12
E-business models, services and communications
12
E-commerce adoption and small business in the global marketplace : tools for optimization
12
Emerging markets and e-commerce in developing economies
12
Entrepreneurship and innovations in e-business : an integrative perspective
12
more ...
less ...
Source
All
ECONIS (ZBW)
6,104
Showing
1
-
10
of
6,104
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Investigating the impact of customer relationship management practices of e-commerce on online customer's web site satisfaction : a model-building approach
Lee, Su-fang
;
Jih, Wen-jang Kenny
;
Fang, Shyh-Rong
-
2010
Persistent link: https://www.econbiz.de/10003911045
Saved in:
2
Evolving the private label role in the retailer-customer relationship : antecedents and impact of premium private labels on customer loyalty to the retailer
Martinelli, Elisa
;
Vergura, Donata Tania
- In:
Handbook of research on retailer-consumer relationship …
,
(pp. 86-106)
.
2014
Persistent link: https://www.econbiz.de/10010379352
Saved in:
3
Critical success factors in online retailing : a study on quality and competitiveness in the Indial context
Sahney, Sangeeta
- In:
Marketing in the new global order : challenges and …
,
(pp. 159-173)
.
2007
Persistent link: https://www.econbiz.de/10003736316
Saved in:
4
Multi-channel retailing : effect of service quality and image congruity on intention to recommend
Sari, Vinny Muthia
;
Balqiah, Tengku Ezni
- In:
Emerging issues in economics of development, business …
,
(pp. 175-192)
.
2020
Persistent link: https://www.econbiz.de/10012419465
Saved in:
5
Website-centric shopping experience
Míková, Ladislava
;
Suková, Lenka
- In:
Achieving Business Competitiveness in a Digital …
,
(pp. 57-86)
.
2022
Persistent link: https://www.econbiz.de/10013343549
Saved in:
6
Digital ecosystem : how companies can achieve a sustainable competitiveness in the future and the digital age
Grieder, Hermann
;
Schwaferts, Dino
- In:
Digitalisierung und andere Innovationsformen im …
,
(pp. 41-62)
.
2019
Persistent link: https://www.econbiz.de/10012212337
Saved in:
7
Managing tourist satisfaction : an index approach
Chen, Jason Li
;
Li, Gang
;
Song, Haiyan
- In:
Management science in hospitality and tourism : theory, …
,
(pp. 327-344)
.
2017
Persistent link: https://www.econbiz.de/10011518945
Saved in:
8
PLS models
Boari, Giuseppe
;
Cantaluppi, Gabriele
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 309-331)
.
2012
Persistent link: https://www.econbiz.de/10009502508
Saved in:
9
Effective product customization on the Web : an information systems success approach
Bharati, Pratyush
;
Chaudhury, Abhijit
- In:
Innovative technologies for information resources management
,
(pp. 79-94)
.
2008
Persistent link: https://www.econbiz.de/10003621302
Saved in:
10
The impact of post-use consumer satisfaction on smart wearables repurchase intention in the context of AI-based healthcare information
Sharma, Vikas
;
Gupta, Munish
;
Jangir, Kshitiz
;
Chopra, Pooja
- In:
Enhancing customer engagement through location-based …
,
(pp. 77-101)
.
2023
Persistent link: https://www.econbiz.de/10014281894
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->