//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Collection of articles written by one author"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Evaluating Customer Relationsh...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
54
Relationship marketing
53
Customer satisfaction
19
Kundenzufriedenheit
19
Consumer behaviour
15
Konsumentenverhalten
15
Deutschland
9
Germany
9
Theorie
9
Theory
9
Kundenbindung
6
Marketing management
6
Marketingmanagement
6
Social Web
6
Social web
6
USA
6
United States
6
Customer retention
5
Customer service
5
Dienstleistungsqualität
5
Estimation
5
Kundenservice
5
Marketing theory
5
Marketingtheorie
5
Online-Marketing
5
Schätzung
5
Service quality
5
Emotion
4
Internet marketing
4
Lieferantenmanagement
4
Supplier relationship management
4
Verbraucherverhalten
4
Beschwerdemanagement
3
Complaint management
3
Customer value
3
Dienstleistungsmarketing
3
Einzelhandel
3
Erfolgsfaktor
3
Innovation
3
Inter-firm cooperation
3
more ...
less ...
Online availability
All
Free
24
Undetermined
1
Type of publication
All
Book / Working Paper
71
Type of publication (narrower categories)
All
Collection of articles written by one author
Article in journal
21,290
Aufsatz in Zeitschrift
21,290
Aufsatz im Buch
3,928
Book section
3,928
Hochschulschrift
1,673
research-article
1,573
Thesis
1,342
Graue Literatur
1,290
Non-commercial literature
1,290
Working Paper
877
Arbeitspapier
826
Collection of articles of several authors
615
Sammelwerk
615
Case study
535
Fallstudie
535
Aufsatzsammlung
408
Ratgeber
241
Guidebook
220
Conference paper
202
Konferenzbeitrag
202
Bibliografie enthalten
167
Bibliography included
167
conceptual-paper
151
Lehrbuch
149
Textbook
133
Konferenzschrift
127
case-report
126
Article
120
review-article
110
Handbook
106
Handbuch
106
Dissertation u.a. Prüfungsschriften
86
review
85
Conference proceedings
79
Sammlung
71
Reprint
52
viewpoint
46
Interview
30
Glossar enthalten
25
more ...
less ...
Language
All
English
65
German
11
Multiple languages
1
Author
All
Herrmann, Andreas
3
Sheth, Jagdish N.
3
Buhl, Hans Ulrich
2
Maas, Peter
2
Wiedmann, Klaus-Peter
2
Alt, Rainer
1
Arens, Ludwig
1
Barwitz, Niklas
1
Baum, Daniela
1
Baur, Aaron Wolfgang
1
Benlian, Alexander
1
Berger, Axel
1
Borgström, Benedikte
1
Breitner, Michael H.
1
Buxmann, Peter
1
Comstock, Mica
1
El-Chamaa, Marwan
1
Falter, Mareike
1
Frank, Leonhard
1
Friman, Margareta
1
Gabel, Sebastian
1
Germelmann, Claas Christian
1
Giese, Andreas
1
Gleich, Ronald
1
Gouthier, Matthias
1
Grewal, Dhruv
1
Grupp, Tillmann
1
Gräve, Jan-Frederik
1
Grönroos, Christian
1
Hankammer, Stephan Martin
1
Hanner, Nicolai
1
Haurum, Helle
1
Hausmann, Natascha
1
Hellemann, Niklas Jan
1
Heyde Fernandes, Daniel von der
1
Hillebrand, Christa
1
Holmgreen Raburn, Anne-Mette
1
Jindahra, Pavitra
1
Jung, Reinhard
1
Jäger, Nikolai Alexander
1
more ...
less ...
Institution
All
Gottfried Wilhelm Leibniz Universität Hannover
2
Friedrich-Schiller-Universität Jena
1
RWTH Aachen
1
Springer Fachmedien Wiesbaden
1
Technische Universität Berlin
1
Published in...
All
Legends in marketing
3
Acta Universitatis Oeconomicae Helsingiensis / A
2
ERIM Ph. D. series research in management / Erasmus Institute of Management
2
Avhandling / Göteborgs Universitet, Psykologiska Institutionen
1
Dissertation Series CentER
1
Edition KWV
1
Edition Wissenschaft Apprimus
1
Electronic commerce & digital markets : ecm
1
Internationale Reihe Agribusiness
1
JIBS dissertation series / Jönköping International Business School
1
Linköping studies in science and technology / Dissertations
1
Mitteilungen / Institut für Strukturforschung und Planung in Agrarischen Intensivgebieten, Universität Vechta
1
PhD / Aarhus School of Business
1
PhD series / Copenhagen Business School
1
School of Business' research reports
1
Schriftenreihe Schwerpunkt Marketing
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
more ...
less ...
Source
All
ECONIS (ZBW)
71
Showing
1
-
10
of
71
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The interaction between digital marketing communication and customer loyalty
Merisavo, Marko
-
2008
Persistent link: https://www.econbiz.de/10003766169
Saved in:
2
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
3
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
4
Return on marketing : ausgewählte Beiträge
Scharf, Sebastian M.
-
2009
Persistent link: https://www.econbiz.de/10003917451
Saved in:
5
Selected essays on advertising research and customer relationship management
Schirmer, Nadine Andrea
-
2014
Persistent link: https://www.econbiz.de/10011340453
Saved in:
6
Essays on private investors' investment decisions, the role of financial sophistication and advice
Krick, Johannes
-
2012
Persistent link: https://www.econbiz.de/10009697319
Saved in:
7
Essays in macroeconomics
Vincent, Nicolas
-
2007
Persistent link: https://www.econbiz.de/10009707369
Saved in:
8
Essays on implied cost of capital estimation and implementation for corporates and banks : in association with customer satisfaction, equity market discipline and an estimation app...
El-Chamaa, Marwan
-
2015
Persistent link: https://www.econbiz.de/10011443062
Saved in:
9
Consumer reviews and social media marketing
Baum, Daniela
-
2014
-
1. ed.
Persistent link: https://www.econbiz.de/10010488091
Saved in:
10
Survey-Feedback in internationalen Organisationen : affektive Einflüsse auf organisationale Einstellungen
Hausmann, Natascha
-
2015
Persistent link: https://www.econbiz.de/10011494882
Saved in:
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->