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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan - 2019
Persistent link: https://www.econbiz.de/10012105262
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Customer journeys in insurance
Barwitz, Niklas - 2017
Interaktionswahl quantitativ untersucht und mit der Kundenzufriedenheit sowie -loyalität verknüpft, um Implikationen für die … of interaction options as they research, purchase, and use products and services. As customers capitalize on these …
Persistent link: https://www.econbiz.de/10012196159
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Essays on customized and collaborative value creation from the perspective of sustainability
Hankammer, Stephan Martin - 2018
Persistent link: https://www.econbiz.de/10011932682
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Toward service-based value creation : the role of service business development in manufacturing companies
Bielefeldt, Jonas - 2019
Persistent link: https://www.econbiz.de/10011990087
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Emotions in service recovery encounters
Jerger, Christina - 2017
Persistent link: https://www.econbiz.de/10011731104
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The development of quality management toward customer value creation
Setijono, Djoko - 2008
Persistent link: https://www.econbiz.de/10003800284
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Economic perspectives on 3D printing
Weller, Christian - 2015
Persistent link: https://www.econbiz.de/10011416213
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Understanding of the role of the customer in the solution business
Petri, Jan Torben - 2017
Persistent link: https://www.econbiz.de/10011733553
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Essays on customer equity and product marketing
Yoo, Shi Jin - 2004
Persistent link: https://www.econbiz.de/10003566862
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Wertorientiertes Customer Relationship Management vor dem Hintergrund vernetzter Kunden
Landherr, Andrea - 2013
Persistent link: https://www.econbiz.de/10010399134