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Connected Cars als Instrument des Customer Relationship Managements

Holland, Heinrich - In: Dialogmarketing Perspektiven 2018/2019 : Tagungsband …, (pp. 67-92). 2019

Persistent link: https://www.econbiz.de/10011999956

Determinants of the subscription to bundled services and their effect on customer retention in the Korean communications sector

Kim, Moon-koo; Park, Myeong-cheol; Lee, Duk Hee; Park, … - 2017

Persistent link: https://www.econbiz.de/10011756914

Antecedents of continuous usage intention of mobile banking services from the perspective of DeLone and McLean model of information system success

Al-Ghazali, Basheer Mohammed; Rasli, Amran Md; Bin … - In: International journal of economics and financial issues … 5 (2015) 1, pp. 13-21

Persistent link: https://www.econbiz.de/10011660617

Affective commitment and customer loyalty in crowdsourcing : antecedents, interdependencies, and practical implications

Schulten, Matthias Bernhard; Schaefer, Fabian - In: The international review of retail, distribution and … 25 (2015) 5, pp. 516-528

Persistent link: https://www.econbiz.de/10011534176

Multivariate hybrid pathways for creating exceptional customer experiences

Thomas, Ashish - In: Business process management journal 23 (2017) 4, pp. 822-829

Persistent link: https://www.econbiz.de/10011723281

How does attachment style influence the brand attachment : brand trust and brand loyalty chain in adolescents?

Bidmon, Sonja - In: International journal of advertising : the quarterly … 36 (2017) 1, pp. 164-189

Persistent link: https://www.econbiz.de/10011687910

Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector

Koutsothanassi, Eleni; Bouranta, Nancy; Psomas, Evangelos - In: International journal of quality and service sciences 9 (2017) 3/4, pp. 425-440

Persistent link: https://www.econbiz.de/10011772150

Customer loyalty through social networks : lessons from Zara on Facebook

Gamboa, Ana Margarida; Gonçalves, Helena Martins - In: Business horizons 57 (2014) 6, pp. 709-717

Persistent link: https://www.econbiz.de/10010433303

Impact of tourists' socio-demographic factors and number of previous visits on attitudinal loyalty : simultaneous testing of three loyalty types

Laškarin Ažić, Marina; Galičic, Vlado - 2020

Persistent link: https://www.econbiz.de/10012601656

Circulation of loyalty : relationships between mobile messenger service and offline flagship store : [The 22nd Biennial Conference of the International Telecommunications Society]

Kim, Junghwan; Choi, Mideum; Hwang, ShinYoung - 2018

LINE, the global mobile messenger service provider, has been extending its online business to the offline platform. Among many services, LINE FRIENDS, which manages the character business of LINE, launched an offline flagship store in Korea, Japan, and Southeast Asia (LINE FRIENDS, 2018.01.25)....

Persistent link: https://www.econbiz.de/10012012548

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