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Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
Hennig-Thurau, Thorsten (ed.); Hansen, Ursula (contributor) - 2000
Persistent link: https://www.econbiz.de/10001431406
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Customer Integration : von der Kundenorientierung zur Kundenintegration
Kleinaltenkamp, Michael (ed.); Fließ, Sabine (contributor);  … - 1996
Persistent link: https://www.econbiz.de/10000584004
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Märkte und Unternehmen im Wandel : Kompetenz und Vertrauen als Erfolgsfaktoren der Zukunft
1997
Persistent link: https://www.econbiz.de/10000973564
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Engaging customers : AMA Winter Marketing Educators' Conference 2014 ; Orlando, Florida, USA, 21 - 23 February 2014
Hunter, Gary K. (contributor);  … - Winter Marketing Educators' Conference <2014, Orlando, Fla.> - 2014
Persistent link: https://www.econbiz.de/10010404712
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Information and communication technologies in tourism 2002 : proceedings of the International Conference in Innsbruck, Austria, 2002
Wöber, Karl W. (ed.) - 2002
Persistent link: https://www.econbiz.de/10014012950
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Neue Wege der Kundenintegration? Live Communication vs. Virtual Communication (Web 2.0) : Dokumentation des Workshops vom 20. April 2007
Meffert, Heribert (ed.) - 2007
Persistent link: https://www.econbiz.de/10013330207
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Innovating and collaborating in a global marketplace : AMA Summer Educators' Conference 2013 : AMA educators proceedings volume 24 : Boston, Massachussetts, USA, 9 - 11 August 2013
Slotegraaf, Rebecca (ed.); Griffith, David (ed.) - Summer Educators' Conference <2013, Boston, Mass.> - 2014
Persistent link: https://www.econbiz.de/10010360300