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~type_genre:"Fallstudie"
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Comparative analysis of attrib...
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Year of publication
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To:
Subject
All
Beziehungsmarketing
445
Relationship marketing
445
Deutschland
291
Germany
288
Betriebliche Wertschöpfung
250
Value creation
250
Consumer behaviour
245
Konsumentenverhalten
245
Dienstleistungsqualität
155
Service quality
155
Customer integration
121
Kundenintegration
121
Customer satisfaction
117
Kundenzufriedenheit
117
Theorie
113
Theory
113
USA
92
United States
92
Dienstleistung
90
Innovationsmanagement
85
Innovation management
81
Marketingmanagement
74
Marketing
72
Marketing management
71
Lieferantenmanagement
59
Supplier relationship management
59
Qualitätsmanagement
58
Geschäftsmodell
57
Innovation
57
Business model
56
Strategisches Management
56
Erfolgsfaktor
54
Services
53
Social Web
53
Social web
53
Success factor
52
Quality management
51
Welt
50
World
50
Kundenwert
48
more ...
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Online availability
All
Undetermined
103
Free
48
Type of publication
All
Article
785
Book / Working Paper
534
Journal
2
Type of publication (narrower categories)
All
Fallstudie
Article in journal
79,529
Aufsatz in Zeitschrift
79,529
Graue Literatur
12,748
Non-commercial literature
12,748
Aufsatz im Buch
12,226
Book section
12,226
Working Paper
10,865
Arbeitspapier
9,745
Hochschulschrift
5,518
research-article
4,732
Thesis
4,048
Collection of articles of several authors
2,466
Sammelwerk
2,466
Aufsatzsammlung
1,562
Case study
1,321
Conference paper
893
Konferenzbeitrag
893
Konferenzschrift
760
Bibliografie enthalten
651
Bibliography included
651
Lehrbuch
597
Article
560
Dissertation u.a. Prüfungsschriften
555
Textbook
488
Collection of articles written by one author
464
Sammlung
464
Amtsdruckschrift
434
Government document
434
Conference proceedings
392
conceptual-paper
384
Ratgeber
332
review-article
309
Guidebook
306
case-report
259
Reprint
248
review
244
Handbook
198
Handbuch
198
Statistik
171
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Language
All
English
883
German
438
French
3
Italian
2
Polish
1
Spanish
1
Author
All
Bruhn, Manfred
14
Smith, Alan D.
8
Homburg, Christian
7
Meffert, Heribert
6
Töpfer, Armin
6
Hollensen, Svend
5
Möslein, Kathrin
5
Reichwald, Ralf
5
Dennis, Charles
4
Schmid, Stefan
4
Ulkuniemi, Pauliina
4
Baglieri, Enzo
3
Carù, Antonella
3
Harwood, Tracy
3
Hess, Thomas
3
Huber, Frank
3
Krcmar, Helmut
3
Kreutzer, Ralf T.
3
Kumar, V.
3
Lasshof, Britta
3
Mainela, Tuija
3
Mattmüller, Roland
3
Melewar, T. C.
3
Sandmeier, Patricia
3
Schneider, Willy
3
Sebastiani, Roberta
3
Shahin, Arash
3
Skålén, Per
3
Stormer, Henrik
3
Wirtz, Bernd W.
3
Zentes, Joachim
3
Öberg, Christina
3
Ahlert, Martin
2
Ajami, Riad A.
2
Ajmal, Mian M.
2
Alt, Rainer
2
Bauer, Hans H.
2
Beek, P. van
2
Belz, Christian
2
Bernoff, Josh
2
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
9
Springer International Publishing
4
Nomos Verlagsgesellschaft
3
Springer-Verlag GmbH
3
Eric Cuvillier <Firma>
2
Haufe-Lexware GmbH & Co. KG
2
International Conference on Halal Development <1., 2020, Malang>
2
RWTH Aachen
2
Access Development Services
1
Arthur D. Little International Inc. <Wiesbaden>
1
Bangladesh Academy for Rural Development <Kumillā>
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Center for Leading Innovation & Cooperation
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Deutsche Verkehrswissenschaftliche Gesellschaft
1
Deutsches Institut für Entwicklungspolitik
1
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
1
Deutschland / Bundesministerium für Verkehr, Bau- und Wohnungswesen
1
Dänemark / Erhvervs- og Byggestyrelsen
1
EU-LAC Foundation
1
Edition Winterwork
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Fraunhofer-Institut für Integrierte Schaltungen
1
Fraunhofer-Institut für System- und Innovationsforschung
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Ökologische Kommunikation mbH
1
Innovative Management-Partner Unternehmensberatungs-GmbH <Innsbruck>
1
Institut für Zukunftsstudien und Technologiebewertung
1
Institute for Human Development <Delhi>
1
International Trade Centre
1
Kommunal- und Schul-Verlag
1
McKinsey & Company <New York, NY>
1
Peter Lang GmbH
1
Rabobank Nederland / Rabo India
1
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
1
more ...
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Published in...
All
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Gabler Edition Wissenschaft
11
Premier reference source
11
The journal of business & industrial marketing
10
Harvard business review : HBR
9
International journal of quality and service sciences
9
Gabler Research
8
Research
7
Best Practice in Marketing : Erfolgsbeispiele zu den vier Kernaufgaben im Marketing
6
European management journal
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of business innovation and research
6
International journal of productivity and quality management : IJPQM
6
International journal of services and operations management
6
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
6
The service industries journal
6
Creativity and innovation management
5
Customer-centric marketing strategies : tools for building organizational performance
5
Global business and organizational excellence : a review of research & best practices
5
HMD : Praxis der Wirtschaftsinformatik
5
Journal of travel and tourism marketing
5
Management for professionals
5
Managing consumer services : factory or theater?
5
Multi-channel marketing, branding and retail design : new challenges and opportunities
5
Social Branding : Strategien - Praxisbeispiele - Perspektiven
5
TCW Wissenschaft und Praxis
5
The journal of brand management : an international journal
5
Tourism management : research, policies, practice
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
An introduction to industrial service design
4
Building corporate identity, image and reputation in the digital era
4
Digital and social media marketing : a results-driven approach
4
Europäische Hochschulschriften / 5
4
Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden
4
International journal of services technology and management
4
International journal of technology management : IJTM
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Long range planning : LRP ; international journal of strategic management
4
Marketing management : a cultural perspective
4
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Source
All
ECONIS (ZBW)
1,321
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1
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1,321
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1
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
2
Customer involvement in service production, delivery and quality : the challenge and opportunities
Dadfar, Hossein
;
Brege, Staffan
;
Semnani, Sedigheh …
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10009754723
Saved in:
3
Customer value creation behavior
Yi, Youjae
-
2014
Persistent link: https://www.econbiz.de/10010350122
Saved in:
4
Application of customer lifetime value model in make-to-order manufacturing
Tukel, Oya I.
;
Dixit, Ashutosh
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 468-474
Persistent link: https://www.econbiz.de/10009790099
Saved in:
5
Customer flow : evaluating the long-term impact of marketing on value creation
Tretyak, Olga A.
;
Sloev, Igor
- In:
The journal of business & industrial marketing
28
(
2013
)
3
,
pp. 221-228
Persistent link: https://www.econbiz.de/10009743356
Saved in:
6
Customer relationship management : a global perspective
Raab, Gerhard
;
Ajami, Riad A.
;
Gargeya, Vidyaranya B.
; …
-
2008
Persistent link: https://www.econbiz.de/10003582985
Saved in:
7
Interaktive Wertschöpfung : Open Innovation, Individualisierung und neue Formen der Arbeitsteilung
Reichwald, Ralf
;
Piller, Frank T.
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003156723
Saved in:
8
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10009768460
Saved in:
9
Interaktive Wertschöpfung : Open Innovation, Individualisierung und neue Formen der Arbeitsteilung
Reichwald, Ralf
;
Piller, Frank T.
-
2009
-
2., vollst. überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10014008867
Saved in:
10
Profitable customer management : reducing costs by influencing customer behaviour
Persson, Andreas
- In:
European journal of marketing : EJM
47
(
2013
)
5/6
,
pp. 857-876
Persistent link: https://www.econbiz.de/10009763967
Saved in:
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