This article explores the ICT infrastructure enabling social media usage for disaster management. In the era of pervasive social media, the study seeks to probe the usage of social media tools and functionalities in times of disasters. The study deploys Grounded Theory approach. Extending on...

While the literature contains many slightly different definitions for the image of a company, they all put great emphasis on its importance. Many of the messages posted on social media networks nowadays contain strong sentiment and emotion indications regarding almost any topic, therefore...