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1
When offline stores reduce online returns
Hirche, Christian F.
;
Bijmolt, Tammo H. A.
;
Gijsenberg, …
-
2021
Persistent link: https://www.econbiz.de/10012522241
Saved in:
2
Digitalization of retailing: customer’s experiences, retail channel choices, and the chief digital officer
Hermes, Anna
-
2022
Persistent link: https://www.econbiz.de/10014435147
Saved in:
3
Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
Saved in:
4
Kundenzufriedenheit
und Beziehungsqualität im
Einzelhandel
: Inhalte und Messung
Möhlenbruch, Dirk
;
Böse, Katja
;
Ritschel, Falk
-
2008
Persistent link: https://www.econbiz.de/10003670486
Saved in:
5
Segmenting members of a retailer loyalty programme using personnel-related service quality dimensions
Ograjenšek, Irena
;
Žabkar, Vesna
-
2005
Persistent link: https://www.econbiz.de/10008657051
Saved in:
6
Costumer reactions to real out-of-stocks
Helm, Roland
;
Hegenbart, Thomas
-
2011
Persistent link: https://www.econbiz.de/10009155405
Saved in:
7
Towards monitoring and building customer share of wallet in physical retail with in-store and mobile information systems
Vuckovac, Denis
-
2018
Persistent link: https://www.econbiz.de/10012163714
Saved in:
8
Der Einfluss des Mitarbeiterverhaltens auf die
Kundenzufriedenheit
: eine wissenschaftliche Analyse empirischer Befunde
Hellmann, Janina
-
2016
Persistent link: https://www.econbiz.de/10013447089
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9
Renaissance im Handel
1992
Persistent link: https://www.econbiz.de/10000871777
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10
Superstars and underdogs : an examination of the long tail phenomenon in video sales
Elberse, Anita
(
contributor
); …
-
2006
Persistent link: https://www.econbiz.de/10003436354
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