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An empirical study of the impl...
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Showing
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Sort
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date (oldest first)
1
Service quality : new directions in theory and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
2
Does the rationale for implementing quality management practices matter?
Zhang, Dongli
;
Linderman, Kevin
;
Schroeder, Roger G.
- In:
Quality management journal : QMJ
21
(
2014
)
2
,
pp. 65-77
Persistent link: https://www.econbiz.de/10010357330
Saved in:
3
Testing the dimensionality of the quality management construct
Elshaer, Ibrahim A.
;
Augustyn, Marcjanna M.
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 353-367
Persistent link: https://www.econbiz.de/10011558680
Saved in:
4
Quality planning and analysis : from product development through use
Gryna, Frank M.
-
2001
-
4. ed
Persistent link: https://www.econbiz.de/10001486450
Saved in:
5
A new lot sentencing approach by variables inspection based on process yield
Wu, Chien-wei
;
Liu, Shih-Wen
- In:
International journal of production research
56
(
2018
)
12
,
pp. 4087-4099
Persistent link: https://www.econbiz.de/10011901417
Saved in:
6
The management of quality assurance
Sinha, Madhav N.
-
1985
Persistent link: https://www.econbiz.de/10013490536
Saved in:
7
Return on quality (ROQ) : making service quality financially accountable
Rust, Roland T.
;
Zahorik, Anthony J.
;
Keiningham, Timothy
-
1994
Persistent link: https://www.econbiz.de/10000888243
Saved in:
8
Medical technology : quality assurance systems and global markets ; report to the chairman, Subcommittee on Health and the Environment, Committee on Energy and Commerce, House of R...
1993
-
Repr
Persistent link: https://www.econbiz.de/10000891697
Saved in:
9
Qualitätscontrolling und Unternehmensperformance : eine theoretische und empirische Analyse
Schmitz, Jochen A.
-
1996
Persistent link: https://www.econbiz.de/10000587646
Saved in:
10
Constructing a quality index : a statistical and a subjective-normative approach
Elsner, Wolfram
-
1984
Persistent link: https://www.econbiz.de/10000419516
Saved in:
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