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Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming; Shih, Chia-Mei; Chen, Chin-Yuan - In: International journal of commerce and management 25 (2015) 4, pp. 673-686
Persistent link: https://www.econbiz.de/10011446689
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How buyer-seller relationship orientation affects adaptation of sales processes to the buying process
Viio, Paul; Grönroos, Christian - In: Industrial marketing management : the international … 52 (2016), pp. 37-46
Persistent link: https://www.econbiz.de/10011447488
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The combined effect of customer perceptions about a salesperson’s adaptive selling and selling orientation on customer trust in the salesperson : a contingency perspective
Guenzi, Paolo; DeLuca, Luigi M.; Spiro, Rosann L. - In: The journal of business & industrial marketing 31 (2016) 4, pp. 553-564
Persistent link: https://www.econbiz.de/10011496728
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A sales process framework to regain B2B customers
Liu, Annie; Leach, Mark; Chugh, Richa - In: The journal of business & industrial marketing 30 (2015) 8, pp. 906-914
Persistent link: https://www.econbiz.de/10011496790
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Rhetoric in customer referencing : fortifying sales arguments in two start-up companies
Ruokolainen, Jari; Aarikka-Stenroos, Leena - In: Industrial marketing management : the international … 54 (2016), pp. 188-202
Persistent link: https://www.econbiz.de/10011478793
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Does the hierarchical position of the buyer make a difference? : the influence of perceived adaptive selling on customer satisfaction and loyalty in a business-to-business context
Román, Sergio; Martín, Pedro Juan - In: The journal of business & industrial marketing 29 (2014) 5, pp. 364-373
Persistent link: https://www.econbiz.de/10010393925
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Erwartungen von Konsumenten gegenüber dem persönlichen Verkauf
Kuß, Alfred; Schuchert-Güler, Pakize - In: Konsumentenverhaltensforschung im 21. Jahrhundert : …, (pp. 185-210). 2004
Persistent link: https://www.econbiz.de/10002516316
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Sales of electric energy to ultimate consumers, 1945-1949
United States / Federal Power Commission - 1950
Persistent link: https://www.econbiz.de/10002731048
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Harnessing the power of word of mouth
Bayus, Barry L. - In: Innovation diffusion models of new product acceptance, (pp. 61-83). 1986
Persistent link: https://www.econbiz.de/10001308543