Narrow search
Showing 231 - 240 of 30,680
Cover Image
How organizational standards and coworker support improve restaurant service
Susskind, Alex; Kacmar, K. Michele; Borchgrevink, Carl P. - In: The Cornell School of hotel administration handbook of …, (pp. 705-715). 2010
Persistent link: https://www.econbiz.de/10008667113
Cover Image
When does franchising help restaurant chain performance?
Ketchen, David J.; Combs, James G.; Upson, John W. - In: The Cornell School of hotel administration handbook of …, (pp. 622-634). 2010
Persistent link: https://www.econbiz.de/10008667116
Cover Image
The development of franchise operations in emerging markets : the case of a Poland-based restaurant operator
Klonowski, Darek; Power, Jacqueline L.; Linton, Daniel - In: The Cornell School of hotel administration handbook of …, (pp. 607-621). 2010
Persistent link: https://www.econbiz.de/10008667117
Cover Image
The role of personality and general mental ability in predicting performance for new and experienced employees
Tracey, J. Bruce; Sturman, Michael C.; Shao, Lian; … - In: The Cornell School of hotel administration handbook of …, (pp. 415-428). 2010
Persistent link: https://www.econbiz.de/10008667127
Cover Image
Guest satisfaction and restaurant performance
Gupta, Sachin; McLaughlin, Edward; Gómez, Miguel I. - In: The Cornell School of hotel administration handbook of …, (pp. 370-385). 2010
Persistent link: https://www.econbiz.de/10008667129
Cover Image
Creating a competitive advantage by building resource capability : the case of Outback Steakhouse Korea
Enz, Cathy A. - In: The Cornell School of hotel administration handbook of …, (pp. 290-296). 2010
Persistent link: https://www.econbiz.de/10008667134
Cover Image
Why restaurants fail
Parsa, H. G.; Self, John T.; Njite, David; King, Tiffany - In: The Cornell School of hotel administration handbook of …, (pp. 243-262). 2010
Persistent link: https://www.econbiz.de/10008667137
Cover Image
Public relations and reputation management in a crisis situation : how Denny’s Restaurants reinvigorated the firm’s corporate identity
Kanso, Ali M.; Levitt, Steven R.; Nelson, Richard Alan - In: The handbook of crisis communication, (pp. 359-377). 2010
Persistent link: https://www.econbiz.de/10003929418
Cover Image
Service failures and recovery strategies of chain restaurants in Taiwan
Tsai, Chen-tsang Simon; Su, Ching-shu - In: The service industries journal 29 (2009) 11/12, pp. 1779-1796
Persistent link: https://www.econbiz.de/10003930745