Narrow search
Showing 11 - 20 of 43
Cover Image
Listening to the voice of the market : how to increase market share and satisfy current customers
Reidenbach, R. Eric - 2010
Persistent link: https://www.econbiz.de/10004950490
Cover Image
An input-output model of employee behavior
Robin, Donald P. - In: Academy of Management journal : AMJ 10 (1967) 3, pp. 157-268
Persistent link: https://www.econbiz.de/10002699547
Cover Image
The logic of establishing value monitors
Robin, Donald P. - In: Personal values and consumer psychology, (pp. 71-75). 1984
Persistent link: https://www.econbiz.de/10002699558
Cover Image
Success in social marketing
Robin, Donald P. - In: Journal of business research : JBR 2 (1974), pp. 303-310
Persistent link: https://www.econbiz.de/10002699580
Cover Image
A useful scope for marketing
Robin, Donald P. - In: Journal of the Academy of Marketing Science 6 (1978) 3, pp. 228-238
Persistent link: https://www.econbiz.de/10002699585
Cover Image
Customer service renaissance : lessons from the banking wars
Grubbs, M. R.; Reidenbach, R. E. - 1991
Persistent link: https://www.econbiz.de/10004121767
Cover Image
Winning banks : managing service quality for customer satisfaction
Grubbs, M. R.; Reidenbach, R. E. - 1989
Persistent link: https://www.econbiz.de/10004086200
Cover Image
Ethics and profits : a convergence of corporate America's economic and social responsibilities
Reidenbach, R. E.; Robin, Donald Pier - 1989
Persistent link: https://www.econbiz.de/10004101050
Cover Image
Business ethics : where profits meet value systems
Robin, Donald Pier; Reidenbach, R. E. - 1989
Persistent link: https://www.econbiz.de/10004070520
Cover Image
Clienting für Banker : Kundenservice als strategischer Erfolgsfaktor in Banken
Grubbs, M. R.; Reidenbach, R. E. - 1995
Persistent link: https://www.econbiz.de/10004568438