Hadwich, Karsten; Georgi, Dominik; Tuzovic, Sven; … - In: International Journal of Pharmaceutical and Healthcare … 4 (2010) 2, pp. 112-136
Purpose – Health service quality is an important determinant for health service satisfaction and behavioral intentions. The purpose of this paper is to investigate requirements of e‐health services and to develop a measurement model to analyze the construct of “perceived e‐health service...