Hoek, Janet; Dunnett, Jason; Wright, Malcolm; Gendall, … - In: Journal of Product & Brand Management 9 (2000) 6, pp. 415-435
A growing number of studies have suggested that consumers hold very similar beliefs about the brands they use within a product category. This implies that experience, rather than marketing activity, leads consumers to associate attributes with brands. Replicates and extends earlier studies and...