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Customer relationship manageme...
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Relationship marketing
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25,267
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21,016
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11,645
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11,518
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5,818
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2,697
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2,336
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108
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79
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77
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69
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68
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66
Huber, Frank
63
Alt, Rainer
57
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55
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54
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53
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53
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49
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47
Fritz, Wolfgang
44
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44
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44
Stauss, Bernd
44
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43
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43
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41
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41
Albers, Sönke
40
Thaichon, Park
40
Gil Saura, Irene
39
Grönroos, Christian
38
Hudetz, Kai
37
Ghose, Anindya
36
Lee, In
36
Ockenfels, Axel
36
Swoboda, Bernhard
36
Hippner, Hajo
35
Sheth, Jagdish N.
35
Svensson, Göran
35
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35
Hackl, Franz
34
Neslin, Scott A.
34
Peitz, Martin
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National Bureau of Economic Research
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OECD
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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9
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9
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9
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9
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769
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740
SpringerLink / Bücher
485
Industrial marketing management : the international journal for industrial and high-tech firms
480
International journal of hospitality management
313
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236
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220
The service industries journal
212
Electronic commerce research
195
Journal of the Academy of Marketing Science
189
Journal of strategic marketing
182
European journal of operational research : EJOR
167
International journal of electronic customer relationship management : IJECRM
162
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
155
Journal of travel and tourism marketing
148
Gabler Edition Wissenschaft
146
International journal of production economics
145
International journal of business information systems : IJBIS
142
Management science : journal of the Institute for Operations Research and the Management Sciences
142
Journal of retailing
140
Journal of marketing
138
Springer eBook Collection
138
International journal of contemporary hospitality management
135
Journal of hospitality marketing & management
135
Information systems and e-business management : ISeB
133
Journal of internet commerce
131
Tourism management : research, policies, practice
130
Asia Pacific journal of marketing and logistics
129
Cogent business & management
129
European Journal of Marketing
121
Journal of service research : JSR
121
Journal of Business & Industrial Marketing
120
Psychology & marketing
120
Technological forecasting & social change : an international journal
120
Springer eBook Collection / Business and Economics
119
The journal of product & brand management
119
International journal of electronic marketing and retailing : IJEMR
115
Information systems research : ISR
114
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
114
Marketing intelligence & planning
113
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
2,056
Other ZBW resources
1,537
RePEc
1,134
EconStor
311
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249
BASE
217
OLC EcoSci
24
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7
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1
Online relationship formation
Kozlenkova, Irina V.
;
Palmatier, Robert W.
;
Fang, Eric
; …
- In:
Journal of marketing
81
(
2017
)
3
,
pp. 21-40
Persistent link: https://www.econbiz.de/10011697750
Saved in:
2
The one-party versus third-party platform conundrum : how can brands thrive?
Bei, Zhiling
;
Gielens, Katrijn
- In:
Journal of marketing
87
(
2023
)
2
,
pp. 253-274
Persistent link: https://www.econbiz.de/10014245087
Saved in:
3
An algorithm for identifying loyal customers in C2C electronic commerce models
Ansari, Azarnoush
;
Sanayei, Ali
- In:
International journal of productivity and quality …
31
(
2020
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10012516261
Saved in:
4
Online shopping experience in India : an examination of consumers world
Dutt, Maani
;
Singh, Anurupa B.
;
Joshi, Ambrish
- In:
International journal of business excellence : IJBEX
21
(
2020
)
3
,
pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
Saved in:
5
Online trust and the importance of interaction
Papadopoulou, Panagiota
;
Kanellis, Panagiotis
- In:
International journal of technology marketing : IJTMkt
13
(
2018
)
1
,
pp. 21-50
Persistent link: https://www.econbiz.de/10012056240
Saved in:
6
Determinants of the success of online retail in India
Kumar, Vikas
;
Ayodeji, Ogunmola Gabriel
- In:
International journal of business information systems : …
37
(
2021
)
2
,
pp. 246-262
Persistent link: https://www.econbiz.de/10012596507
Saved in:
7
Research on influencing mechanism of big five personality traits on customers online purchase intention : a mediating role of trust
Iqbal, Muhammad Khalid
;
Raza, Ali
;
Ahmed, Fawad
;
Faraz, …
- In:
International journal of electronic business : IJEB
16
(
2021
)
1
,
pp. 52-76
Persistent link: https://www.econbiz.de/10012508942
Saved in:
8
A performance index for traditional retailers incorporating digital marketplace : benchmarking through data envelopment analysis (DEA)
Costa Melo, Isotilia
;
Alves Junior, P. N.
;
Callefi, …
- In:
Journal of organizational computing and electronic commerce
32
(
2022
)
3/4
,
pp. 196-216
Persistent link: https://www.econbiz.de/10014322420
Saved in:
9
Permission-based e-mail marketing websites success : an integrated perspective
Lin, Hsin-Hui
;
Li, Hsien-Ta
;
Wang, Yi-Shun
- In:
Journal of global information management : an official …
23
(
2015
)
2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011287048
Saved in:
10
An integrative model of installed online trust in the financial services industry
Rajaobelina, Lova
;
Ricard, Line
;
Bergeron, Jasmin
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
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