//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Empowering service employees
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Human Resource Management
29
Personalmanagement
29
USA
20
United States
16
Organizational change
14
Organisatorischer Wandel
13
Management
11
Strategic management
9
Strategisches Management
9
Firm performance
8
Organisation
8
Unternehmenserfolg
8
Führungskräfte
7
Humanvermögen
7
Managers
7
Personalentwicklung
7
Personalpolitik
7
Business organization
6
Dienstleistungssektor
6
Service industry
6
Theorie
6
Theory
6
Unternehmensorganisation
6
Customer service
5
Dienstleistung
5
Executive board
5
Großunternehmen
5
Kundenservice
5
Large firm
5
Services
5
Vorstand
5
Welt
5
World
5
Arbeit
4
Arbeitsbedingungen
4
Beziehungsmarketing
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Dienstleistungsqualität
4
Erfolgsfaktor
4
more ...
less ...
Online availability
All
Undetermined
34
Free
4
Type of publication
All
Article
131
Book / Working Paper
77
Type of publication (narrower categories)
All
Article in journal
44
Aufsatz in Zeitschrift
44
Aufsatz im Buch
14
Book section
14
Aufsatzsammlung
3
Case study
3
Collection of articles of several authors
3
Fallstudie
3
Reprint
3
Sammelwerk
3
review-article
2
viewpoint
2
Bibliographie
1
Biografie
1
Biography
1
Guidebook
1
Lehrbuch
1
Nachruf
1
Ratgeber
1
Textbook
1
conceptual-paper
1
non-article
1
research-article
1
more ...
less ...
Language
All
English
135
Undetermined
69
German
4
Author
All
Lawler, Edward E.
83
Lawler, Edward E., III.
61
Bowen, David E.
59
Worley, Christopher G.
17
Mohrman, Susan Albers
16
Boudreau, John W.
12
Schneider, Benjamin
10
Ledford, Gerald E.
7
O'Toole, James
6
Chase, Richard B.
5
Conger, Jay A.
5
Mohrman, Susan A.
5
Porter, Lyman W.
5
Benson, George S.
4
Finegold, David
4
Fisk, Raymond P.
4
LAWLER, EDWARD E.
4
Anderson, Laurel
3
Gilliland, Stephen W.
3
Gruber, Thorsten
3
Grönroos, Christian
3
Nadler, David A.
3
Ostroff, Cheri
3
Patrício, Lia
3
Williams, Thomas
3
Youngdahl, William E.
3
Albers Mohrman, Susan
2
Benson, George
2
Cammann, Cortlandt
2
Conger, Jay
2
Conger, Jaya A.
2
Cook, Lori S.
2
Creelman, David
2
Cropanzano, Russell
2
Cummings, Thomas G.
2
Dasu, Sriram
2
Finegold, David L.
2
Ford, Robert C.
2
Groth, Markus
2
Hackman, John Richard
2
more ...
less ...
Institution
All
Association for Quality and Participation
1
Center for Effective Organizations <Los Angeles, Calif.>
1
NetLibrary, Inc
1
University of Southern California / Center for Effective Organizations
1
Published in...
All
Organizational dynamics : a quarterly review of organizational behavior for professional managers
31
Human resource management
8
Harvard business review : HBR
6
Journal of service management
5
The Academy of Management review : AMR
4
The Jossey-Bass management series
4
Academy of Management perspectives : AMP
3
Human resource management review
3
Journal of Service Management
3
Journal of service research : JSR
3
MIT sloan management review
3
Marshall School of Business Working Paper
3
The Jossey-Bass business & management series
3
A Wiley-Interscience publication
2
Academy of Management learning & education : AMLE
2
Boardroom realities : building leaders across your board
2
International journal of service industry management : IJSIM
2
Journal of business research : JBR
2
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
2
Research in organizational change and development : an annual series featuring advances in theory, methodology and research
2
The Academy of Management perspectives : AMP
2
The Executive : an Academy of Management Publication
2
UTB
2
Wiley series on organizational assessment and change
2
Wirtschafts- und Sozialpsychologie
2
A BK business book
1
Academy of Management journal : AMJ
1
Across the board
1
Addison-Wesley series on organization development
1
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
1
Board members and management consultants : redefining the boundaries of consulting and corporate governance
1
Business Horizons
1
Center for Effective Organizations, Graduate School of Business Administration, University of Southern California
1
Compensation & benefits review
1
Corporate stewardship : achieving sustainable effectiveness
1
EBSCOhost eBook Collection
1
Employee Relations
1
Executive excellence : the magazine of personal development, managerial effectiveness, and organizational productivity
1
Global business and organizational excellence : a review of research & best practices
1
Goodyear series in management and organizations
1
more ...
less ...
Source
All
ECONIS (ZBW)
116
OLC EcoSci
45
USB Cologne (EcoSocSci)
34
Other ZBW resources
9
RePEc
4
Showing
1
-
10
of
208
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Empowerment von Mitarbeitern in Dienstleistungsunternehmen
Bowen, David E.
;
Lawler, Edward E.
- In:
Handbuch Relationship Marketing : Konzeption und …
,
(pp. 273-291)
.
2003
Persistent link: https://www.econbiz.de/10001775682
Saved in:
2
The changing role of employees in service theory and practice : an interdisciplinary view
Bowen, David E.
- In:
Human resource management review
26
(
2016
)
1
,
pp. 4-13
Persistent link: https://www.econbiz.de/10011429245
Saved in:
3
Lessons for all when service scholarship and management practice come together
Bowen, David E.
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-10
Persistent link: https://www.econbiz.de/10012290777
Saved in:
4
A tribute to Dr Pierre Eiglier : a service field founder with timeless service wisdom
Bowen, David E.
- In:
Journal of service management
34
(
2023
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10013537612
Saved in:
5
An organizational behavior/human resource management perspective on the roles of people in a service organization context : frameworks and themes
Bowen, David E.
- In:
Journal of service management
35
(
2024
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014456568
Saved in:
6
Make human capital a source of competitive advantage
Lawler, Edward E., III.
- In:
Organizational dynamics : a quarterly review of …
38
(
2009
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10003818913
Saved in:
7
Creating a virtuous spiral organization
Lawler, Edward E.
- In:
Global business and organizational excellence : a …
26
(
2006/07
)
2
,
pp. 47-52
Persistent link: https://www.econbiz.de/10003441165
Saved in:
8
Substitutes for Hierarchy
Lawler, Edward E.
- In:
Organizational dynamics : a quarterly review of …
17
(
1988
)
1
,
pp. 5-17
Persistent link: https://www.econbiz.de/10003616816
Saved in:
9
Strategic human resource management
Lawler, Edward E., III.
- In:
Handbook of organization development
,
(pp. 353-366)
.
2008
Persistent link: https://www.econbiz.de/10003618944
Saved in:
10
Individualizing organizations : progress and possibilities
Lawler, Edward E., III.
- In:
Organizational dynamics : a quarterly review of …
43
(
2014
)
3
,
pp. 157-167
Persistent link: https://www.econbiz.de/10010425604
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->