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Empowering service employees
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Human Resource Management
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Lawler, Edward E.
83
Lawler, Edward E., III.
61
Bowen, David E.
59
Worley, Christopher G.
17
Mohrman, Susan Albers
16
Boudreau, John W.
12
Schneider, Benjamin
10
Ledford, Gerald E.
7
O'Toole, James
6
Chase, Richard B.
5
Conger, Jay A.
5
Mohrman, Susan A.
5
Porter, Lyman W.
5
Benson, George S.
4
Finegold, David
4
Fisk, Raymond P.
4
LAWLER, EDWARD E.
4
Anderson, Laurel
3
Gilliland, Stephen W.
3
Gruber, Thorsten
3
Grönroos, Christian
3
Nadler, David A.
3
Ostroff, Cheri
3
Patrício, Lia
3
Williams, Thomas
3
Youngdahl, William E.
3
Albers Mohrman, Susan
2
Benson, George
2
Cammann, Cortlandt
2
Conger, Jay
2
Conger, Jaya A.
2
Cook, Lori S.
2
Creelman, David
2
Cropanzano, Russell
2
Cummings, Thomas G.
2
Dasu, Sriram
2
Finegold, David L.
2
Ford, Robert C.
2
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Organizational dynamics : a quarterly review of organizational behavior for professional managers
31
Human resource management
8
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6
Journal of service management
5
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4
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Boardroom realities : building leaders across your board
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International journal of service industry management : IJSIM
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Research in organizational change and development : an annual series featuring advances in theory, methodology and research
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1
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1
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1
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Center for Effective Organizations, Graduate School of Business Administration, University of Southern California
1
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Corporate stewardship : achieving sustainable effectiveness
1
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Employee Relations
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Global business and organizational excellence : a review of research & best practices
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Goodyear series in management and organizations
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ECONIS (ZBW)
116
OLC EcoSci
45
USB Cologne (EcoSocSci)
34
Other ZBW resources
9
RePEc
4
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Empowerment von Mitarbeitern in Dienstleistungsunternehmen
Bowen, David E.
;
Lawler, Edward E.
- In:
Handbuch Relationship Marketing : Konzeption und …
,
(pp. 273-291)
.
2003
Persistent link: https://www.econbiz.de/10001775682
Saved in:
2
The changing role of employees in service theory and practice : an interdisciplinary view
Bowen, David E.
- In:
Human resource management review
26
(
2016
)
1
,
pp. 4-13
Persistent link: https://www.econbiz.de/10011429245
Saved in:
3
Lessons for all when service scholarship and management practice come together
Bowen, David E.
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-10
Persistent link: https://www.econbiz.de/10012290777
Saved in:
4
A tribute to Dr Pierre Eiglier : a service field founder with timeless service wisdom
Bowen, David E.
- In:
Journal of service management
34
(
2023
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10013537612
Saved in:
5
An organizational behavior/human resource management perspective on the roles of people in a service organization context : frameworks and themes
Bowen, David E.
- In:
Journal of service management
35
(
2024
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014456568
Saved in:
6
Make human capital a source of competitive advantage
Lawler, Edward E., III.
- In:
Organizational dynamics : a quarterly review of …
38
(
2009
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10003818913
Saved in:
7
Creating a virtuous spiral organization
Lawler, Edward E.
- In:
Global business and organizational excellence : a …
26
(
2006/07
)
2
,
pp. 47-52
Persistent link: https://www.econbiz.de/10003441165
Saved in:
8
Substitutes for Hierarchy
Lawler, Edward E.
- In:
Organizational dynamics : a quarterly review of …
17
(
1988
)
1
,
pp. 5-17
Persistent link: https://www.econbiz.de/10003616816
Saved in:
9
Strategic human resource management
Lawler, Edward E., III.
- In:
Handbook of organization development
,
(pp. 353-366)
.
2008
Persistent link: https://www.econbiz.de/10003618944
Saved in:
10
Individualizing organizations : progress and possibilities
Lawler, Edward E., III.
- In:
Organizational dynamics : a quarterly review of …
43
(
2014
)
3
,
pp. 157-167
Persistent link: https://www.econbiz.de/10010425604
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