//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Action research for enterprise...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Australia
16
Consumer behaviour
8
Relationship marketing
8
Service quality
8
Australien
7
Dienstleistungsqualität
7
Customer service
6
Konsumentenverhalten
6
Customer satisfaction
5
International marketing
5
Kundenzufriedenheit
5
Dienstleistungssektor
4
Malaysia
4
Service industry
4
Action learning
3
Behavioural finance
3
Beziehungsmarketing
3
Brand management
3
China
3
Co-creation
3
Convergent interviewing
3
Equities
3
Fund managers
3
Investment decisions
3
Job satisfaction
3
Kundenservice
3
Markenführung
3
Marketing
3
Marketing strategy
3
Marketing theory
3
Research
3
Service
3
Social Web
3
Social web
3
Accent
2
Arbeitszufriedenheit
2
Asia
2
Asien
2
Back pain
2
Behaviour change
2
more ...
less ...
Online availability
All
Undetermined
53
Free
3
Type of publication
All
Article
108
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
25
Aufsatz in Zeitschrift
25
research-article
22
Aufsatz im Buch
7
Book section
7
review-article
4
Reprint
2
case-report
2
review
2
Congress Report
1
conceptual-paper
1
technical-paper
1
more ...
less ...
Language
All
English
75
Undetermined
34
Author
All
Perry, Chad
66
Hill, Sally Rao
31
Troshani, Indrit
14
Rao, Sally
11
Rao Hill, Sally
8
Lu, Vinh Nhat
7
Conduit, Jodie
6
Batonda, Gerry
4
Carson, David
4
Gilmore, Audrey
4
Tombs, Alastair
4
Gummesson, Evert
3
Keh, Hean Tat
3
Li, Xuan
3
Long Thang Van Nguyen
3
O'Leary, Chris
3
Ren, Run
3
Sharma, Shikha
3
Alam, Ian
2
Burgan, Barry
2
Cavaye, Angele
2
Clarke, Marilyn Alexandra
2
Coote, Len
2
Gow, Jeff
2
Hastings, Kathleen
2
Humborstad, Bjarte
2
Humborstad, Sut I. Wong
2
Hume, Margee
2
Jerram, Cate
2
McClymont, Hoda
2
Miyauchi, Yukiko
2
Noor, Nurhafihz
2
O'Doherty, Kieran
2
Paphitis, Katherine
2
Riege, Andreas M.
2
Sobh, Rana
2
Thompson, Frank
2
Whitfield, Richard
2
Zuber-Skerritt, Ortrun
2
Bin Mohamad, Samsukri Glanville
1
more ...
less ...
Published in...
All
European Journal of Marketing
14
European journal of marketing : EJM
11
Management learning : the journal for managerial and organizational learning
4
Applying qualitative methods to marketing management research
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
Journal of Services Marketing
3
Qualitative Market Research: An International Journal
3
The international journal of human resource management
3
Australasian marketing journal
2
Chinese management studies : CMS
2
European journal of marketing
2
Industrial Management & Data Systems
2
Industrial management & data systems
2
Innovative methodologies in enterprise research
2
International Journal of E-Business Research (IJEBR)
2
International journal of business environment : IJBE
2
Journal of Business & Industrial Marketing
2
Journal of Leadership Studies
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
2
Managing service quality : MSQ ; an international journal
2
Psychology & marketing
2
Qualitative Research in Financial Markets
2
The journal of business & industrial marketing
2
The journal of services marketing
2
Advances in electronic marketing
1
Asia Pacific Journal of Marketing and Logistics
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Chinese Management Studies
1
Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
1
European Business Review
1
Fundamentals of marketing research ; Vol. 2
1
International Business Review
1
International Journal of Bank Marketing
1
International business review : the official journal of the European International Business Academy
1
International journal of bank marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International marketing ; Vol. 3
1
Journal of Asia Pacific business
1
more ...
less ...
Source
All
ECONIS (ZBW)
36
Other ZBW resources
36
OLC EcoSci
31
RePEc
5
BASE
1
Showing
1
-
10
of
109
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Convergent interviewing : a starting methodology for enterprise research programs
Hill, Sally Rao
;
Perry, Chad
- In:
Innovative methodologies in enterprise research
,
(pp. 86-100)
.
2007
Persistent link: https://www.econbiz.de/10003444922
Saved in:
2
The impact of Internet use on interfirm relationships in Australian service industries
Hill, Sally Rao
;
Perry, Chad
- In:
Applying qualitative methods to marketing management …
,
(pp. 87-104)
.
2004
Persistent link: https://www.econbiz.de/10001922777
Saved in:
3
Can consumers be racist? : an investigation of the effect of consumer racism on product purchase
Hill, Sally Rao
;
Paphitis, Katherine
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10008905961
Saved in:
4
Towards theory development for emergent e-business innovations : using convergent interviewing to explore the adoption of XBRL in Australia
Troshani, Indrit
;
Hill, Sally Rao
- In:
Emergent strategies for e-business processes, services, …
,
(pp. 205-222)
.
2009
Persistent link: https://www.econbiz.de/10003950315
Saved in:
5
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
6
The effect of accent of service employee on customer service evaluation
Hill, Sally Rao
;
Tombs, Alastair
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 649-666
Persistent link: https://www.econbiz.de/10009407380
Saved in:
7
Organisational capabilities for customer participation in health care service innovation
Sharma, Shikha
;
Conduit, Jodie
;
Hill, Sally Rao
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 179-188
Persistent link: https://www.econbiz.de/10010427972
Saved in:
8
Promoting employee wellbeing and quality service outcomes : the role of HRM practices
Clarke, Marilyn Alexandra
;
Hill, Sally Rao
- In:
Journal of management & organization : journal of …
18
(
2012
)
5
,
pp. 702-713
Persistent link: https://www.econbiz.de/10009674822
Saved in:
9
Regulating mobile services : an institution-based view
Troshani, Indrit
;
Hill, Sally Rao
- In:
International journal of e-business research : an …
7
(
2011
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10008935805
Saved in:
10
Building a theoretical framework for e-service export performance
Lu, Vinh Nhat
;
Hill, Sally Rao
- In:
International journal of business environment : IJBE
2
(
2008/09
)
2
,
pp. 133-152
Persistent link: https://www.econbiz.de/10003760441
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->