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Purpose - Taking the customer-centric nature of integrated marketing communications (IMC), this article investigates the specific role of customer performance in IMC effectiveness in various size companies applying inter-country context. Design/methodology/approach - The sample consists of the...
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market performance of small to medium enterprise (SME) agro-processors particularly from developing countries remains scarce …. The purpose of this paper was to investigate the impact of digital marketing capabilities on SME agro-processors’ both … intermediate and final market performance outcomes. To achieve this, we conducted a survey of 298 SME agro-processors’ managers and …
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