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1
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
Saved in:
2
Electronic Banking im Vertrieb
1995
Persistent link: https://www.econbiz.de/10014267274
Saved in:
3
Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking
Frimpong, Kwabena
;
Al-Shuridah, Obaid
;
Wilson, Alan M.
; …
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
4
,
pp. 187-201
Persistent link: https://www.econbiz.de/10011815915
Saved in:
4
An analysis of the relationships between human, technological and physical factors in the retail banking sector
Mason, Michela C.
;
Massara, Francesco
;
Raggiotto, Francesco
- In:
Italian journal of marketing : ITJM
2022
(
2022
)
2
,
pp. 249-266
Persistent link: https://www.econbiz.de/10013277062
Saved in:
5
Does trust in the bank build trust in its technology-based channels?
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
1
,
pp. 28-38
Persistent link: https://www.econbiz.de/10003806429
Saved in:
6
Multi Channel Management im Retailbanking : eine Analyse des Distributionsmanagements und des Kundenverhaltens im Multi Channel Banking
Kaufmann, Silvan
-
2004
Persistent link: https://www.econbiz.de/10001950076
Saved in:
7
Elektronische versus traditionelle Distributionswege für Bankdienstleistungen - konzeptionelle Grundlagen und empirische Analysen anhand von Kundenpräferenzen
Benkenstein, Martin
;
Holtz, Michael
;
Stuhldreier, Uwe
- In:
Electronic Services
,
(pp. 669-691)
.
2002
Persistent link: https://www.econbiz.de/10001652849
Saved in:
8
Technologies of consumer labor : a history of self-service
Palm, Michael
-
2017
Persistent link: https://www.econbiz.de/10011430367
Saved in:
9
Switching customers from branches to internet: a credit union's journey
Katuri, Srinivasa
;
Lam, Monica
- In:
Journal of financial services marketing : JFSM
11
(
2006/07
)
3
,
pp. 229-248
Persistent link: https://www.econbiz.de/10003470297
Saved in:
10
Die Akzeptanz der technikgestützten
Selbstbedienung
im Privatkundengeschäft von Universalbanken
Oehler, Andreas
-
1990
Persistent link: https://www.econbiz.de/10000087824
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