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The future of payments : how FinTech players are accelerating customer-driven innovation in financial services
Weichert, Margaret - In: Journal of payments strategy & systems 11 (2017) 1, pp. 23-33
Persistent link: https://www.econbiz.de/10011667319
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Market orientation and customer satisfaction : the role of service quality and innovation
Mahmoud, Mahmoud Abdulai; Hinson, Robert; Duut, Dickson … - In: International journal of business and emerging markets … 11 (2019) 2, pp. 144-167
Persistent link: https://www.econbiz.de/10012135585
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Governance team leadership and business user participation : organizational practices for innovative customer engagement in data compliance project
Vojvodic, Milomir; Hitz, Christian - In: Central European business review : CEBR 8 (2019) 2, pp. 15-45
Persistent link: https://www.econbiz.de/10012157636
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Driving sustained competitive advantage through agility, NDP and innovation for telecommunication service providers
Devandran Muthu; Indra Thangavelu - In: International journal of business competition and … 6 (2019) 4, pp. 244-272
Persistent link: https://www.econbiz.de/10012162615
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Marketing automation innovation practices and customer retention performance : evidence from the Nigerian manufacturing SMEs
Olomu, Michael Oluwaseun - In: International journal of business performance management 20 (2019) 3, pp. 212-228
Persistent link: https://www.econbiz.de/10012144433
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Benefit as a medium for value creation and innovation
Barnard, Brian - In: Expert journal of marketing 6 (2018) 2, pp. 81-94
Persistent link: https://www.econbiz.de/10012217258
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Innovation benefited by relationship learning
Wu, Li wei; Lin, Chen-yu - In: International journal of business and economics 17 (2018) 1, pp. 55-72
Persistent link: https://www.econbiz.de/10011997070
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How to enhance SMEs customer involvement using social media : the role of social CRM
Cheng, Colin CJ; Shiu, Eric - In: International small business journal : ISBJ 37 (2019) 1, pp. 22-42
Persistent link: https://www.econbiz.de/10012000047
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Can strategic customer behavior speed up product innovation?
Liang, Chao; Çakanyildirim, Metin; Sethi, Suresh P. - In: Production and operations management : the flagship … 27 (2018) 8, pp. 1516-1533
Persistent link: https://www.econbiz.de/10011969963
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How community banks create seamless customer journeys through digital banking initiatives
Mostiller, Misti - In: Journal of digital banking 3 (2018) 2, pp. 134-141
Persistent link: https://www.econbiz.de/10011978706