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Balance cues of online-offline channel integration : considering the moderating role of customer's showrooming motivation
Fang, Jie; Liu, Hefu; Li, Yang - In: Information & management : the internat. journal of … 58 (2021) 8, pp. 1-13
Persistent link: https://www.econbiz.de/10013191949
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Not all adaptive selling to omni-consumers is influential : the moderating effect of product type
Yurova, Yuliya; Rippé, Cindy B.; Weisfeld-Spolter, Suri; … - In: Journal of retailing and consumer services 34 (2017), pp. 271-277
Persistent link: https://www.econbiz.de/10011629299
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Guiding when the consumer is in control : the moderating effect of adaptive selling on the purchase intention of the multichannel consumer
Rippé, Cindy B.; Weisfeld-Spolter, Suri; Yurova, Yuliya; … - In: The journal of consumer marketing 33 (2016) 6, pp. 469-478
Persistent link: https://www.econbiz.de/10011629363
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Selling in an asymmetric retail world : perspectives from India, Russia, and the US on buyer-seller information differential, perceived adaptive selling, and purchase intention
Rippé, Cindy B.; Weisfeld-Spolter, Suri; Dubinsky, Alan J. - In: The journal of personal selling & sales management : JPSSM 36 (2016) 4, pp. 344-362
Persistent link: https://www.econbiz.de/10011629742
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The role of delight in driving repurchase intentions
Meyer, Tracy; Barnes, Donald C.; Friend, Scott B. - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
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The importance that customers place on service attributes of sale personal in the retail sector
Scheers, Louise van - In: Investment management and financial innovations 13 (2016) 3, pp. 222-227
Persistent link: https://www.econbiz.de/10011666818
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Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.; Richards, Keith A.; Calantone, Roger J. - In: Journal of retailing 95 (2019) 2, pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
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The impact of consumer returns on the multichannel sales strategies of manufacturers
Letizia, Paolo; Pourakbar, Morteza; Harrison, Terry P. - In: Production and operations management : the flagship … 27 (2018) 2, pp. 323-349
Persistent link: https://www.econbiz.de/10011970037
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Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile; Poujol, Juliet F.; Tanner, John F. - In: Journal of retailing and consumer services 51 (2019), pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
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Modeling specialty store customers' buy/no-buy decisions
Goudge, Darrell; Good, Megan C.; Hyman, Michael R. - In: International journal of retail & distribution management 45 (2017) 11, pp. 1260-1276
Persistent link: https://www.econbiz.de/10011815715